The incumbent serves as an IT Specialist in the Engineering Services Team, Product Services Group and reports directly to the Team Manager.

Duties

Applies principles and security products to protect information system resources and maintain integrity throughout life cycle. Administer and maintain assigned systems, identify complex problems, troubleshoot hardware and software malfunctions, and recommend equipment and software for resolution. Ensures maintenance and upgrade procedures minimize disruption to business functions, including backups.

Requirements

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents).
• A one-year probationary period may be required.
• Successful completion of a security investigation may be required.
• Please review Required Documents & Additional Information.

Qualifications

To qualify for this position at the FV-I (FG/GS 13) level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-H (FG/GS 10-12). Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.Specialized Experience includes experience conducting analyses and recommending resolutions of complex issues affecting the specialty area; identifying and defining business or technical requirements applied to the design, development, implementation, management, and support of systems or networks; and experience interpreting IT policies, standards, and guidelines; experience analyzing and diagnosing system failures to isolate source of problems; reviewing, analyzing and validating Corrective Action Plans (CAP), Engineering Change Proposals (ECP), Notification of Revisions (NOR), Plan of Action and Milestones (POAM) packages; presenting information to targeted audiences.ANDIndividuals must have IT-related experience demonstrating each of the four competencies listed below. The experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.ANDQuality Ranking Factor (QRF): Well qualified applicant will demonstrate experience working within the constraints of security Customer Board Protection (CBP) Law-Enforcement -sensitive networks.Applicants should include examples of experience in their work history. Qualifications must be met by the closing date of the announcement.

Education

KSA Information:

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) and Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Contacts

• Address Federal Aviation Administration AAC Regional HR Services Branch 6500 S. Macarthur Blvd, HQ Room 155 AHF-S210 Oklahoma City, OK 73169 US
• Name: Kuba Jaedin Hypes
• Phone: 1 (405) 954-4517
• Email: [email protected]