About the position: This position will be assigned to the Club on Duke Field, Air Force Reserve Base, Florida. Monitors operations of a club or assigned area which can include at night or on weekends.

Duties

Works under direct supervision of the Club Manager. Responsible for issue, receipt and control of cash boxes. Prepares daily paperwork and deposits. Prepares a report of all significant occurrences during the shift. Reviews the schedule of functions that are to take place during the assigned shift and ensures they are carried out as planned by management. Ensures that only authorized personnel use the facility, and that club rules, regulations and established procedures are followed. Provides instruction and guidance to all club staff members on functions taking place during the shift. Inspects and secures facility at the end of the shift. Assists manager with work schedules of club staff and assigns additional personnel when needed to accomplish the job. Distributes and balances workload among employees. Conducts OJT for employees as appropriate. Evaluates any problems in staffing, work operations, etc. by researching and recommending solutions to the Club Manager. Responsible for the efficient, accurate, and update of all operations of Aloha POS, inventory control systems, and other club systems. Assists the club manager in reviewing and maintaining club memberships utilizing the AF Club Works system such as updating and tracking club membership variances. Responsible for inventories and maintaining budgeted cost of goods and proper storage of all supplies, alcohol and consumables. Responsible for providing required reports and information to the appropriate office. May order or receive inventory items and ensure receipts are properly recorded. When necessary, the incumbent is responsible for arranging activities such as banquets, private parties, weddings, receptions, luncheons and other special actives requiring food and beverage services. Maintains the party reservation book and party contracts. Responsible for frequent contact with club patrons for the purpose of answering questions regarding services, policies, policies, rules and regulations. Assures patron satisfaction by resolving complaints and other customer problems. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12494717

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/02/2024 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have experience which provides knowledge of club, restaurant, and retail operation. Must have experience in responsible clerical or office work which includes demonstrated ability to perform common arithmetic problems, and making change when receiving payments from customers. Must also have experience in the receipt, disbursement, examination, deposit or other processing of cash items when this includes (1) direct handling of cash items, and (2) use of cash accountability control methods. Knowledge of office automation software (MS Windows, MS Office, including PowerPoint, Word, Access, and Excel) and Caterease is desirable. Must have experience which demonstrates ability to provide work direction to other employees. Must be able to communicate with customers and possess skill in dealing with the public. Must have ability to communicate both orally and in writing. Must possess skill in dealing with the public.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

Contacts

• Address Duke Field Sustainment Services Flight AFSVC/VIRF AFRC HR 2261 Hughes Ave, Suite 156 Lackland AFB, TX 78236-9852 US
• Name: AF Reserve Command NAF HR Office
• Email: [email protected]