This position is located in the Small Business Administration, Office of Field Operations - HQ in OFO Region VI, VII, or VIII District Offices. The incumbent leads communication between program offices and the field organization to support continuous information sharing and feedback, loops supporting policy and program implementation strategies.

Duties

Lead communication between the program offices and field organization to support continuous information sharing and feedback, loops supporting policy and program implementation strategies. Corresponds in person and over the phone with senior leaders in OFO, private and public sector to communicate policy change and maintain working relationships. In collaboration with OFO leadership, defines short and long-term metrics (outcomes and outputs) to measure program/policy impact. Serves as technical representative for compliance oversight of SBA district office Resources Partners. Develop plans, operating procedures and standard to effectively strengthen and improve agency's field operations. Advises OFO staff of new/revised management and administrative practices and provides consultation and advice to staff and operating managers on a wide array of internal administrative matters. Draft policy to support the delivery of programs in the field.

Requirements

• You must be a U.S. Citizen
• You must successfully complete a background investigation.
• You may be required to serve a one-year probationary period.
• You must be a current SBA career/conditional competitive service employee.

Qualifications

GS-13: One year of specialized experience, equivalent to the GS-12 grade level in the Federal service, obtained in either the private or public sector: Leads communications between program offices and field organizations. initiatives that reach a wide variety of audiences; and Manage assigned resource partner relationship and act as a liaison between program offices; and Serves as a field technical representative responsible for compliance oversight of SBA district office Resources Partners. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/miscellaneous-administration-and-program-series-0301/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled All qualification requirements must be met by 11:59 pm (Eastern Time) on 07/31/2024.

Education

Education may not be substituted for experience for this position.

Contacts

• Address Office of Field Operations - HQ 409 3rd Street, SW, 5th Floor Washington, DC 20024 US
• Name: Tiffany Maddox
• Email: [email protected]