This position is in the Department of Health and Human Services (DHHS), Administration for Children and Families (ACF), Office of Refugee Resettlement (ORR), Refugee Programs Bureau (RPB), Division of Interagency Outreach and Response Team (DIOR).

Duties

WHAT YOU'LL BE DOING DAY TO DAY As an Interagency Outreach and Response Specialist , you will use your knowledge and experience to optimize business results and customer experience by: Supporting the ORR/RPB/DIOR National Strategic Outreach Lead in developing and implementing the Refugee Programs Bureau's national strategic outreach plan, working with other RPB divisions to update and incorporate all ORR activities as part of the initiative. Working with the National Strategic Outreach Lead to recommend and develop strategic methods and models of outreach with Federal, private, philanthropic, and non-profit entities designed to help refugees attain self-sufficiency and integrate into their new communities. Supporting building partnerships with national-level stakeholders, States and Federal agencies, to enhance resources and services to refugees. Supporting national outreach/engagement efforts promoting refugee resettlement by disseminating critical information, problem solving, and coordinating/collaborating with stakeholders to improve outcomes for refugees and their families. Participating in ORR/RPB federal partnership outreach engagements. Working with the National Community Outreach Lead to implement lived experience initiatives that integrate client and diaspora experience into the ORR/RPB's program and policy development. Working with the Emergency Preparedness and Response Lead to support the advancement of emergency preparedness and response initiatives for ORR/RPB's staff, stakeholders, and clients by developing curriculum, communication materials, and interagency partnerships that increase knowledge about emergency preparedness and response. Developing the knowledge and experience necessary to deploy in emergency situations to coordinate with federal and non-federal partners and support delivery of services to the Refugee Program's eligible populations. Serving as the primary lead, or supports other DIOR staff, on contracts or grants related to DIOR's work with national strategic outreach, national community outreach, or emergency preparedness and response. Leading and participating in other tasks as assigned by the DIOR Leadership team and line of effort team leads. Performing other related duties as assigned.

Requirements

• U.S. Citizenship required
• Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
• Suitable for federal employment
• Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
• Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
• All qualification requirements must be met by the closing date.
• Probationary (or trial) period may be required.
• Current government employees and government contractors will be granted provisional suitability and will onboard in an expedited manner.
• Continued employment for those granted provisional suitability will be based on the applicant's successful completion of a background security investigation and favorable adjudication.

Qualifications

WHAT WE ARE LOOKING FOR Minimum Qualifications: For the GS-12: You must possess at least one year of specialized experience equivalent to the GS-11 level in the Federal service (obtained in either the public or private sectors) performing (3) of the (4) duties listed below: Working within the U.S. refugee resettlement system which may include national or local resettlement agencies. community-based organizations. federal. state and local government, or other organizations that provide services to refugees and other ORR-eligible populations (to include asylees, humanitarian parolees, victims of trafficking, etc.) Participating in collaborative projects between different governmental and/or non-governmental organizations in support of refugees and other ORR-eligible populations. Supporting the implementation of social service and longer-term integration programs for refugees and other ORR-eligible populations. Working directly with newly arrived refugee and other ORR-eligible populations in the United States. For the GS-13: You must possess at least one year of specialized experience, equivalent to the GS-12 level in the Federal service (obtained in either the public or private sector) performing (3) of the (4) duties listed below: Working within the U.S. refugee resettlement system, which may include national or local resettlement agencies, community-based organizations, federal, state and local government, or other organizations that provide services to refugees and other ORR-eligible populations (to include asylees, humanitarian parolees, victims of trafficking, etc.) Building partnerships and leading collaborative projects between different governmental and/or non-governmental organizations in support of refugees and other ORR-eligible populations. Designing and/or overseeing the implemention of social service and longer-term integration programs for refugees and other ORR-eligible populations. Formally or informally leading a team to work directly with newly arrived refugee and other ORR-eligible populations in the United States. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website

Contacts

• Address Administration for Children and Families 330 C St SW Washington, DC 20201 US
• Name: SROC Help Desk
• Email: [email protected]