Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Professional Responsibility, Investigative Operations Directorate. There are four total positions with a duty station at the following locations: Detroit, MI Indianapolis, IN San Diego, CA Tucson, AZ Washington, DC Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Duties

This position is located in the Office of Professional Responsibility, Investigative Operations Directorate. This position starts at a salary of $86,962.00 (GS-12, Step 1) to $113,047.00 (GS-12, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. The Mission Support Specialist performs assignments and provides advice, assistance, and guidance to employees at all level on a variety of complex and sensitive mission support processes including budget, procurement, personnel, communications, logistics, records management, training, travel, and property. Duties and responsibilities include: Managing the badge and credential needs of employees in the assigned AOR; serving as the primary point of contact for correspondence, requests, and actions with the Badge and Credential Office; maintaining accurate records and transfers of all badges and credentials within their AOR. Performing assignments independently and providing advice, assistance, and guidance to supervisors, managers, and employees on a variety of complex and sensitive administrative processes and procedures. Serving as a purchase cardholder, creating purchase card purchase orders, reconciling purchase card statements, accepting goods and services in SAP, purchasing office supplies and equipment within the budget plan, compiling bids from vendors prior to purchase, and paying recurring monthly invoices. Serving as the Local Property Officer and is responsible for physical inventory, assigning inventory to inventory takers, performing inventory, reconciling inventory results from the inventory taker, certifying inventory results, and closing inventory. Advising and providing guidance to employees on a multitude of personnel and payroll questions; identifying and directing employees to appropriate groups if the incumbent is not able to answer the employee's questions. Creating documentation needed for internal promotion, grievance payroll and personnel actions.

Requirements

Qualifications

Required Experience: You qualify for the GS-12 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Assisting with asset management, including budgeting, purchase card, and vehicle management in the local area of responsibility. Maintaining and reviewing Continuity of Operations (COOP), Occupant Emergency Plan (OEP), and hazmat plan in concert with management and representing office with the safety officer and building safety committees. Managing vehicles at the local and area of responsibility levels. Maintaining filing systems, controlling storage, arrangement, access to and use of files, and disposing records based on retention schedule including confidential investigation files. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution: Education substitution is not available at the GS-12 grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/26/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Office of Professional Responsibility Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]