The incumbent is the Agent Cashier and Employee Travel Clerk for the VA Roseburg Healthcare System. The incumbent reviews travel requests and applicable regulations to determine entitlements and method of travel. The employee advises on entitlements, administrative leave, reimbursable expenses, and substantiates claims for reimbursement. The incumbent is responsible for establishing and maintaining an Agent Cashier office.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major Duties include but are not limited to: EMPLOYEE TRAVEL DUTIES The incumbent reviews travel requests and applicable regulations to determine entitlements and method of travel. The employee advises on entitlements, administrative leave, reimbursable expenses, and substantiates claims for reimbursement. The incumbent independently plans and carries out the successive steps to complete transportation support duties and use accepted practices to resolve problems and deviations. Problems and deviations include transportation actions that cannot be processed, monitored, or otherwise acted on using standard instructions. This may result because of the specialized nature of the problems, the existence of various conflicting documentation, the lack of documentation or information available, or other conditions. The employee provides assistance to individuals before, during, and after travel, making route changes or departing from policy because standard routes are not feasible. The employee reconciles bills and verifies costs when the documentation is unclear and requires extensive research to determine propriety of the rates charged. The incumbent trains and advises individuals in the efficient use of the Federal Travel system. The employee maintains the Federal Travel system which includes user profiles and accounting information. The employee produces various facility level reports for use by management and program offices. The employee tracks and reports travel costs that are funded from other sources to ensure funds are transferred to/from the station in and expeditious manner. AGENT CASHIER/TELLER DUTIES The incumbent is responsible for establishing and maintaining an Agent Cashier office. In this capacity, the incumbent is designated as an authorized agent of the Treasury Department and is held responsible for the advance of funds received from the Treasury. The incumbent receives, receipts, deposits and accounts for collections received. Determines acceptability of a wide variety of documents, including adequacy of identification material and authentic signatures. The incumbent makes cash payments to patients, employees, and cash replenishments to alternate tellers. These payments include General Post Fund vouchers, patient funds withdrawals, incentive therapy pay, and payments to restricted and institutionalized patients. Salary checks are received and distributed to employees every two weeks. Undeliverable checks are returned to the Disbursing Office as prescribed by regulations. The incumbent determines the appropriate type of payment (e.g. Third Party, Means Test, Co-Payment, or a combination of several types). Once determination is made, the incumbent prepares Field Station Receipts for collections using correct appropriation, reference number of patient accounts and proper accounting information. The incumbent follows the clearance procedure by collecting Citibank Government Purchase Cards and Citibank Government Travel Cards of a departing employee. Work Schedule: Monday - Friday 8:00am to 4:30pm Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Reviewing and determining travel entitlements and methods, coordinating travel arrangements, advising on entitlements, administrative leave, and reimbursable expenses, substantiating claims for reimbursement, responding to client requests, and resolving complaints. Requires knowledge of banking practices and currency, security regulations and procedures to safeguard cash and financial instruments, Treasury Department, and accounting procedures and policies, as well as general knowledge of operational functions such as award preparation, rate changes, and stop payments. Must understand debit and credit principles for each disbursement or collection, maintain, balance, and close accounts in an accounting system with extensive subdivision of accounts. It also requires the ability to analyze numerous accounts, determine the need and type of adjustments necessary to reconcile and balance accounts, review documents for the validity of accounting data, and adequately authorize and comply with existing handbooks, regulations, and station policies. Also, must communicate effectively and courteously with customers, utilize problem-solving techniques as required, and have knowledge of computer processing procedures to properly process input, review computer output, and reconcile funds daily. Experience using the Concur Travel Program, knowledge of MS Outlook, MS Excel, and MS Word is also required. NOTE: Experience must be fully documented on your resume and must include job title, duties, month & year starting and ending dates AND hours worked per week. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Interpersonal SkillsManages and Organizes InformationTechnical Competence IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work may require some physical effort, such as standing, walking, bending, or sitting. Payment documents received from an adjacent office requires reaching back and forth across a small area. Lifting of cash boxes is required for putting the boxes in and taking them out of a large safe. There are no special physical demands. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Roseburg VA Medical Center 913 Northwest Garden Valley Boulevard Roseburg, OR 97471 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]