See below for important information regarding this job.

Duties

Serves as the DLA Distribution focal point for the execution of distribution planning to support DLA Customers in all business areas. Fully participates in the development of the Customer Relationship Management (CRM) program objectives and participates in DLA CRM meetings and special projects. Serves as the interface to receive and respond to distribution questions or resolve any distribution problems. Develops plans and take actions to ensure distribution programs meet the agreed to customer objectives and performance goals. Conducts customer analysis, prepares high level customer briefings, and conducts high level project teams.

Requirements

• Must be a U.S. citizen
• Tour of Duty: Set Schedule (1st shift, 0700-1530)
• Security Requirements: Non-Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Pre-Employment Physical: Not Required
• This position and any future selections from this announcement may be used to fill various shifts located within DLA Distribution Headquarters in New Cumberland, PA.

Qualifications

To qualify for a Lead General Supply Specialist, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Developing customer support plans and initiatives to advance strategic goals and objectives Preparing data reports for the agency and providing reports to operational managers on the effectiveness of their operations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Contacts

• Address DLA Distribution Headquarters 5430 Mifflin Avenue Suite 5430 New Cumberland, PA 17070 US
• Name: Halle Marion
• Phone: 717-770-3149
• Email: [email protected]