This position is part of the National Archives and Records Administration, Civilian Reference Services Branch. The incumbent will perform reference services on the exceptionally complex and/or unusual requests for information and/or documents pertaining to the various non-current archival records in Center custody.

Duties

As an ARCHIVES TECHNICIAN, you will: Analyze high priority requests which originate from or routed through persons occupying high level positions and which include the most difficult and involved cases, such as litigation, complaints and appeals, genealogical and research and other controversial cases. Perform extensive research and search in the many record groups and series contained in the Center's holdings, especially those groups that are extremely complex or disorganized in arrangement and must be able to recognize and interpret the multitude of forms and procedures used by the various Federal agencies in their past and present record making and maintenance procedures. Consult with or refers to supervisor with cases involving policy or precedent, together with a summary of all information and records available. Provide technical guidance to lower graded section employees, GS-5 and below, engaged in answering reference service requests which pertain to civilian personnel and personnel-related records.

Requirements

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement. Specialized Experience for the GS-06 grade level is defined as one year of experience at the GS-05 grade level, or equivalent, that is typically in or related to the position and which equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of this position. Specialized experience for this position is defined as experience: Communicating and responding to inquiries, verbally or in writing; AND Using automated systems to organize and maintain documents; AND Interpreting or applying regulations and policies to accomplish work assignments. In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-06, you must have been at the GS-05level for 52 weeks.

Education

This job does not have an education qualification requirement.

Contacts

• Address AGENCY SERVICES 1411 Boulder Boulevard Valmeyer, IL 62295 US
• Name: Applicant Call Center
• Phone: 304-480-8990
• Email: [email protected]