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Duties

As a Lead IT Project Manager, you will: Serve as a Team Leader, ensuring that the organization's strategic plan, mission, vision, and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work products and services; Design, develop and implement enterprise-wide initiatives for any of the following project areas: Application Management Systems, Integrated Services Support, CDC/IS Systems, Data and database Management Services, Identity Access Management, Business Analytics, and Software Engineering Services and ensure integration with other enterprise infrastructure services and informatics initiatives; Develop and gain approval of project plans and budgets and conduct cost/benefits analyses and risk assessments; Provide or ensure technical support and assistance in delivering alternatives analysis, business case and feasibility studies that drive improved and more efficient process and data management; Develop proposals to translate management objectives/directives into advanced IT application systems; Review a variety of short, intermediate and long-range studies and projects to assure existing operational systems and methods provide the most effective and efficient manner of operation; Provide technical support and assistance to the agency in planning systems rollouts and upgrades to ensure the least impact on the customer; Provides technical advice and consultation regarding enterprise software applications; Provide or ensure technical support and assistance in modeling and simulation technology, performance management/metrics, statistical analysis and trend identification; Provide direction and technical oversight for projects involving requirements definition, text mining, metrics development, trends analysis, and modeling development; Analyze the validation of IT needs and requirements, including data, access needs and security, to design and develop appropriate systems designs, access methods and information security controls; Participate as a subject matter expert (SME) in process, standards and guidance development as related to systems development life cycle activities (SDLC) to design, develop, test, and implement IT systems applications based upon customer needs and requirements.

Requirements

Qualifications

All qualification requirements must be met by the closing date of the announcement. Basic Requirement: To qualify at the GS-14 grade level, you must have at least one year of specialized experience at or equivalent to the GS-13 grade level, which must include the following experience: oversight and management of information technology projects; planning, organizing and directing aspects of project management (e.g., developing plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities, evaluating and reporting on accomplishments); and conducting analyses (e.g., trend analysis, alternatives analysis, statistical analysis, system analysis). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: leading others by setting the standards for the quality of work, even in the most difficult and/or high pressure circumstances; reviewing and editing work completed by others to ensure that the quality of work meets acceptable work standards. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the team's work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: clearly explaining and defending complex ideas, appropriately adapting to each audience's level of knowledge; actively listening and clarifying points when presenting highly complex and controversial findings; using well-constructed, fact-based arguments to persuade stakeholders/officials to take action on suggestions for improvement. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: providing precedent setting solutions to unique problems not previously encountered; helping team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals; identifying the root causes of problems; developing systemic solutions to address them and prevent them from reoccurring. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. For more information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address OCOO-OFFICE OF SAFETY, SECURITY AND ASSET MANAGEMENT 1600 Clifton Rd Atlanta, GA 30333 US
• Name: CDC HELPDESK
• Phone: (770) 488-1725
• Email: [email protected]