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Job opening: Loan Servicing Specialist (Bilingual)

Salary: $74 299 - 96 586 per year
Published at: Jul 15 2024
Employment Type: Full-time
This position is in the Pre-Foreclosure & Acceleration Section 2, Special Asset Management & Review Branch, Pre-Default Division, Rural Development (RD), United States Department of Agriculture (USDA). The primary purpose of this position is to ensure that pre-acceleration reviews are conducted to ensure compliance with all applicable state and federal laws. The duties of this position require the incumbent to possess the ability to read, write and speak both Spanish and English fluently.

Duties

Conducts the final legal analysis and action required to move a seriously delinquent borrower into the foreclosure process. Review and make decisions on various liquidation options, i.e. deed in lieu, short sale, valueless lien, etc. based on what is in the government's best interest. Respond to borrower and third-party phone calls, emails, and faxes from state and field office, attorneys (both private and USDA-Office of General Counsel) to ensure all servicing options are considered once the loan has entered foreclosure status. Review loans to confirm that pre-foreclosure and acceleration determinations were not caused by Agency error and provide general loan information as requested.

Requirements

  • You must be a US Citizen or US National.
  • Males born after 12/31/1959 must be Selective Service registered or exempt.
  • Subject to satisfactory adjudication of background investigation and/or fingerprint check.
  • Successful completion of one year probationary period, unless previously served.
  • Direct Deposit - Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://www.e-verify.gov/.

Qualifications

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below. Time in grade: Applicants must meet one year at the next lower grade to be considered for the next higher grade. (e.g. one year at the GS-09 grade level for consideration for the GS-11 grade level.) For the GS- 11 level: Applicants must possess one (1) year of specialized experience equivalent to at least the next lower grade level; or its non-Federal equivalent that demonstrates: The ability to apply the knowledge and experience relative to pre-foreclosure and acceleration policies, procedures and precedents, as well as related laws and state foreclosure variances applicable to the acceleration and pre-foreclosure process to review and analyze borrower hardship situations and financial information and decide, recommend and provide counsel on the best course of action. Experience in preparing delinquent mortgage and pre-foreclosure case communications on accounts and applying policies, procedures, state laws, rules, and regulations across a nationwide portfolio and best course of action to protect the interest of the Government. Communicating with borrowers, state and field personnel to exchange information, acquire missing data or facts relevant to specific case processing and disposition, and provide alternatives. Experience in oral and written communication sufficient to prepare written findings and conclusions to explain, defend, or promote the results of the work to internal and external customers. OR Education Substitution: Ph.D. or equivalent doctoral degree OR three full years of progressively higher-level graduate education leading to such a degree or LL.M., if related OR a combination of education as described and specialized experience. (NOTE: You must upload Transcript) Graduate Education: Major study -- finance, business administration, economics, accounting, insurance, banking and credit, law, real estate operations. NOTE: To be considered for this position, you must meet all qualification and eligibility requirements for the GS-1101 series set forth in the Office of Personnel Management (OPM) Qualification Standards by the closing date of the announcement. A copy is available at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Contacts

  • Address Rural Development 1400 Independence Ave SW Washington, DC 20250 US
  • Name: Concepcion Reyna
  • Email: [email protected]

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