Job opening: Management and Program Analyst
Salary: $103 409 - 151 870 per year
Published at: Jul 15 2024
Employment Type: Full-time
This position is located in Field Operations Directorate, Office of Field Operations, District 11.
As a Management and Program Analyst, you will conduct and lead diverse and unique projects to gather and analyze data affecting district administrative functions to ensure the success of the USCIS mission and provide assistance and support to both District and Field Office management.
Duties
Performs complex data pulls from administrative systems in order to perform in-depth studies.
Provides in-depth analysis of district/field office administrative programs; responds to data calls from higher headquarters to provide fully analyzed data.
Develops, organizes, and delivers reports of analyzed data.
Serves as District lead for internal controls programs, developing processes, monitoring compliance, and reporting results through the Regional Office to Field operations Directorate.
Develops and facilitates training for all Districts OSS' including developing and/or updating administrative process SOP's and coordinating with counterparts in other Districts to identity and develop enterprise-wide practices and procedures.
Identifies and involves other internal and external stakeholders that can provide collaborative input and assistance.
Initiates projects and monitors project milestones and progress and makes educated judgements and adjusts timelines and assignments as projects proceeds in order to meet the requirements and priorities determined by managements.
Qualifications
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 07/24/2024.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 07/24/2024.
GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
Applying understanding of administrative functions to include Human Resources, Emergency Management, Logistics, Fleet Management, Workers Compensation, Budget and Financial Management.
Applying analytical methods to plan, organize, evaluate, and improve the effectiveness and efficiency of a variety of programs, ensuring compliance with agency requirements.
Conducting studies, analyzing findings and making recommendations on substantive administrative systems and/or programs that required applying knowledge of qualitative and quantitative analytical techniques.
Resolving broad and/or complex problems and issues associated with planning, coordinating and implementing agency programs and activities.
Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 07/24/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
Start and end dates for each grade/pay level if you've held a federal position.
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.
Education
EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.
