This position is located in the Department of Labor (DOL), Office of Workers' Compensation Programs (OWCP), Division of Administrative Operation (DAO), Branch of Medical and Pharmaceutical Operations (BMPO). This position is inside the bargaining unit.

Duties

Major Duties: Serves as an Agency Project Management Officer (PMO) for multiple continuous projects, plans and manages the activities of transition and implementation of a medical provider network and medical bill processing to the new system(s). Establishes short and long term objectives for the system - ensuring that data requirements, reporting, and system process improvements are well-designed and support Agency-wide strategic objectives and produce positive outcomes. Interacts with program stakeholders and management and solicits information to fully understand the programs business needs. Applies initiative and resourcefulness in eliciting feedback from stakeholders - recognizing new methods/avenues for achieving critical program objectives. Communicates Program business requirements and ensures Program business operations are aligned around cross-functional, end-to-end business processes to enable informed decisions. Review reports on vendors operational performance and integration of systems progress and provides feedback on corrective actions. Provides clarity to a full range of workers compensation medical bill processing system enhancement activities. Tracks a schedule of activities that will allow the successful implementation of the OWCP medical bill processing system and its integration requirements with a pharmacy benefits management (PBM) while ensuring successful and on schedule transition from the existing bill processing system. Prioritizes system enhancement requests and determines if changes are necessary for implementation or can be deferred and mitigates any procurement issues or negative system impacts to successful implementation.

Requirements

• Must be a U.S. Citizen.
• Must be at least 16 years old.
• Requires a probationary period if the requirement has not been met.
• Candidate required to obtain the necessary security/investigation level.

Qualifications

The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in Boston, MA, Chicago, IL, Cleveland, OH, Jacksonville, FL, Dallas, TX, Houston, TX, Kansas City, MO, Lakewood, CO, Long Beach, CA, New Orleans, LA, New York, NY, Norfolk, VA, Philadelphia, PA, San Francisco, CA, Seattle, WA, or Washington, D.C. Advertised salary reflects the pay range for the above locations. Upon selection, the salary will be set in accordance with the selectee's assigned duty location. IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC, PLEASE USE THIS FORMAT MM/DD/YYYY WHEN DATING YOUR EXPERIENCE. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR SPECIALIZED EXPERIENCE, DATES OF EMPLOYMENT OR SALARY. Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-13 in the Federal Service. Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Qualifying specialized experience for GS 14 includes: Planning, development, and implementation of critical and complex medical benefits operations and system updates. Organize and prioritize projects and resource requirements. Identifying and applying business process improvements and creative ideas to consolidate written communications. Advising leadership through change management process on complicated business processes with program-wide and cost implications. Experience facilitating discussions and leading teams, efficiently track action items, and provide timely and routine updates to stakeholders.

Education

This position does not have an education requirement.

Contacts

• Address Office of Workers Compensation Programs 200 Constitution Avenue NW Washington, DC 20210 US
• Name: Kevin Heldeffer
• Phone: 215-446-3722
• Email: [email protected]