The Transportation Assistant independently manages the Beneficiary Travel Program, which provides transportation, at Government expense, to beneficiaries and their attendants for the purpose of examination, treatment, or care. This position serves as a primary contact for Veterans, doctors, nurses, and administrative staff to arrange travel for eligible Veterans to appointments and residence, ensuring reimbursements are in accordance with appropriate laws and regulations.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties include but are not limited to: Correctly determines eligibility for the Beneficiary Travel Program and process requests Correctly determines which of several fund control points to utilize Maintains manual and electronic accounting records Determines method of payment for authorized and unauthorized ambulance claims submitted for consideration Reconciles vouchers against authorizations for accuracy prior to preparing certifications for payment Receives invoices for payment of transportation services and submits documents for payment Explains regulations and guidelines to beneficiaries Balances, reconciles, and adjusts invoices for payment Performs other related duties as assigned Work Schedule: Monday through Friday, 8:00am to 4:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

TO QUALIFY FOR THIS POSITION AT THE GS-05 LEVEL YOU MUST MEET ONE OF THE FOLLOWING: SPECIALIZED EXPERIENCE: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-4) in the Federal Service that has equipped you with the knowledge, skills, and abilities necessary to perform the duties of a Transportation Assistant at the GS-5 level. Qualifying specialized experience is experience where you were responsible for processing request for reimbursement; maintaining fund control points; coordinating work operation; determining eligibility for programs and/or services; reviewing requests; ensuring compliance with regulations and procedures; and communicating effectively with a wide variety of individuals. ~OR~ EDUCATION: Successful completion of four (4) years above high school in any field which high school graduation or the equivalent is the normal prerequisite. NOTE: Transcripts (official or unofficial) must be submitted with your application materials. Education cannot be credited without documentation. ~OR~ COMBINATION: Equivalent combinations of successfully completed post high school education (beyond the second year) and specialized experience, as described above, which meet the total experience requirements for this grade level. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. You will be rated on the following Competencies as part of the assessment questionnaire for this position: AuditingClericalCustomer Service IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: Requires some mobility between various clinic areas in separate building location sites, but generally the job is sedentary with some standing, stooping, reaching, and lifting up to 20 pounds. The employee is required to work with computer equipment at least 75% of the time which impacts on hand and wrist motions. The work is performed in a business office and an outpatient treatment setting. The work area is adequately lighted, heated, and ventilated. Requires composure in trying to assist veterans, their families and staff, who may be upset or in distress and hostile in manner. Due to changing deadlines and priorities, work may be stressful at times. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address Corporal Michael J Crescenz Department of Veterans Affairs Medical Center 3900 Woodland Avenue Philadelphia, PA 19104 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]