This position serves as Program Specialist (Dental) GS-0301-09 within the Dental Service Stockton Clinic at the Veterans Affairs Northern California Health Care System (VANCHCS). The VANCHCS offers a full range of comprehensive health care services including Dentistry, Geriatrics and Extended Care and Imaging to name a few. This position reports directly to the Administrative Officer of Dental Service and is expected to work closely with Supervisory Dentists and the Chief of Dental Service.

Duties

Major duties include, but are not limited to the following: The incumbent will assist with coordinating and performing the Dental Service's administrative activities. The duties and responsibilities include but are not limited to the following: Regularly assist the Administrative Officer with the completion of onboarding and out-processing human resource staffing activities. Responsible for coordination of dental specific programs to include peer review, environment of care, and digital dentistry. Ensures the efficient operation of the programs and advises the managers of the various resources available to meet their needs. Establishes operations guidelines, coordinates activities, and resolves technical work problems not covered by established policies. Serve on various committees at the local levels in an advisory capacity as appropriate. Collects analyses; validates various data concerning patient care and administrative activities; and generates reports to benchmark or performance standards. Acts as liaison between Community Care Office, community provider, Dental Service and patients referred to community. Responsible for drafting and maintaining Standard Operating Procedures to ensure that program support staff across Dental Service are effectively knowledgeable of their duties and to ensure that alternate coverage is effective when needed. Work Schedule: Monday - Friday 7:30-4;30 Telework: No Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD03081-O Relocation/Recruitment Incentives: Not authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/18/2024 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Preferred Experience: Familiarity with GovTA , computerized Patient recored systems (CPRS) and Microsoft Suite. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Provides day to day management oversight of all administrative work and program activities for the department. Evaluates administrative/clinical programs and issues. Performs analytical/evaluative work associated with program activities, . OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond . You will be rated on the following Competencies for this position: Administration and ManagementAttention to DetailCustomer ServiceDecision MakingFlexibilityInterpersonal SkillsQuality Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. The Program Specialist may sit comfortably to do the work. Some walking, standing, bending, carrying light items and occasional errand runs are required. Travel may be required to other NCHCS sites as needed. There are no unusual physical demands. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VA Northern California Health Care System 10535 Hospital Way Mather, CA 95655 US
• Name: Charmaine Runne
• Phone: 000-000-0000
• Email: [email protected]