About the position: This position will be assigned to the Information Technology Office at Minot AFB, ND. This is a Regular Full Time Position (RFT) 35 - 40 hours are guaranteed a week. RFT employees are eligible to use the fitness center, golf course, bowling center, clubs, and swimming pool. Regular Employees are also entitled to Medical/Dental/Retirement/Sick/Vacation/401K/Paid Parental Leave.

Duties

Installs, upgrades, and maintains software. Performs system software control functions. Determines whether new software is needed or if existing programs can be enhanced. Installs or removes software packages to include operating system office automation, and special purpose software. Loads appropriate printer drivers and answers technical questions. Maintains FSS operating systems and stand-alone computers to include software upgrades, data separation, equipment maintenance, database maintenance, systems backup, report generations and equipment. Documents user computer equipment and supply requirements for their procurement. Performs inventory of hardware and records the temporary and/or permanent transfer of hardware. Performs equipment maintenance. Provides guidance and assistance to customers. Demonstrates processes and procedures to users. Prepares operating procedures and recommends automated methods for better use of resources. Prepares operating instructions for system equipment and computer programs including courses of action to be taken when anticipated machine errors occur, control setups, emergency shutdown procedures, and procedures for rebooting the system. Maintains, interprets, and writes portions of operating equipment and user manuals and instructions. Performs system tests and completes appropriate worksheets and reports. Monitors the operation of automated programs and responds to problems by diagnosing and correcting errors. Creates program scripts and macros as appropriate. Implements timely changes and analyzes the results for any additional actions required. Coordinates the disposal of obsolete inventory with proper documentation and authorization. Enforces computer and network security standards. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12469926

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/12/2024 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have a working knowledge of computer hardware and/or software and associated equipment, configurations and interconnecting components used to activate, control and monitor computer equipment, computer networks and network administration. Knowledge of information processing sequences, controls, and procedures. Ability to train users. Must be Security+ certified or must be able to obtain Security+ or A+ certification within six months of employment. Must be able to lift 40lbs or more. Work requires some physical exertion such as regular bending, crouching, stooping, stretching, reaching to move and correct computer equipment. Requires a National Agency Check with Inquiries (NACI). Must be able to work an uncommon tour of duty. Specialized experience that provides knowledge of the basic principles, theories, practices, techniques for DOS, TCP-IP protocol, LANs and WANs, client/server, and knowledge of point-of-sale systems is highly recommended. Must be a U.S. Citizen. You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Minot Resource Management Flight 5 FSS/FSCN 475 Summit Dr, Suite 324K Minot AFB, ND 58705-5000 US
• Name: Minot NAF HR Office
• Email: [email protected]