This is a U.S. Public Health Service position is located within the Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Chief of Staff, IHSC Communications Unit (ICU). This is a non-supervisory position. This position is only open to current USPHS officers. USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Duties

DUTIES AND RESPONSIBILITIES: Uses communications tools and platforms to enhance communications across the organization through broadcast messages, magazines, newsletters, communication workgroups, and live Town Hall meetings. Uses excellent customer service to contact staff throughout the agency to coordinate information needs, review messages prior to dissemination, and respond to service requests. Coordinates planning, review, and development of the agency's Communicator magazine. Disseminates the magazine to field facilities once the team publishes the magazine each quarter. Provides professional writing, editing, and oral presentations that convey complex information about IHSC. Manages workgroups with representatives from across the organization to achieve objectives that support the agency's strategic plan. Uses Adobe design programs and Microsoft Office products to write, edit, format, and maintain content in appropriate style for both print and online mediums. Uses digital platforms to send messages, communications products, and announcements across the organization. Works closely with teams to produce content that is timely, accurate, and consistent with agency policy and standards for style, format, and accessibility. Edits, writes, and publishes pamphlets, handbooks, training materials, manuals, regulations, guidebooks, standard operating procedures, and a wide variety of other written communications. Manages assigned projects and tasks in a timely and efficient manner consistent with priorities of IHSC and the Office of the Chief of Staff. Manages workload to ensure sometimes inflexible deadlines are met. Deploys for up to 30 days a year to internal facilities as needed through IHSC's TDY On-Call Schedule (ITOS) Program. Fulfills additional duties as assigned.

Requirements

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
• Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

Qualifications

PHYSICAL DEMANDS: Sitting or standing for extended periods of time (6-8 hours). Performing repeated bending motion. Average manual dexterity for computer operation. Phone use for extended periods of time.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

1. Qualifying degree for the officer's category and an advanced degree (e.g., M.A. or M.S.) from an accredited institution plus a minimum of five years of professional experience relevant to the officer's category. Of the total professional experience, officer must possess at least four years direct experience related to public affairs (e.g., public relations or journalism).
2. Expert writing skills to draft announcements, magazine articles, and consolidate information for dissemination across the organization.
3. Experience using desktop publisher programs to create professional communications documents such as newsletters, postcards, flyers, invitations, or brochures.
4. Ability to review documents and edit for plain language and the appropriate audience using correct grammar and punctuation.
5. Demonstrated knowledge of program policies and guidelines, and operating procedures relating to communications.
6. Knowledge of organizations and responsibilities of all levels of government operations for communications.
7. Flexibility and ability to adapt to sudden changes in schedules and work-related requirements.
8. High degree of independence, initiative, and follow-through on a wide range of sensitive, complex, and program issues.
9. Ability to use photography equipment to provide coverage for an event for magazine articles or historical archive.
10. Knowledge and proficiency in Microsoft Office applications and GovDelivery.

Contacts

• Address ERO-DRO-IHSC Public Health Service 500 12th Street SW Washington, DC 20536 US
• Name: IHSC Recruiting
• Email: [email protected]