This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Learn more

Duties

As the Social Worker Program Coordinator, the incumbent manages the administrative and clinical aspects of the Psychosocial Rehabilitation and Recovery Center that includes supervision of assigned multidisciplinary staff, is located at the Jamaica Boston/Causeway CBOC, within the Intensive Community Integrated Recovery and Treatment (ICIRT) Section for V.A. Boston Mental Health System. The program manager of the Psychosocial Rehabilitation and Recovery supervises multi-disciplinary staff assigned the program and performs administrative and personnel management functions across interdisciplinary staff, including immediate and extended team members. - Assumes responsibility for ensuring that the PRRC program complies with VHA and Medical Center policy: Federal, State and Local regulations and meets Joint Commission and CARF requirements along with NEPEC documentation and reporting requirements and works within the guiding recovery principles and practices offered by accrediting organizations and National PRRC Directive. - Ensures that program staff perform the following functions for program participants: screening/assessment, treatment planning/goal setting, referral to service providers, resource usage/development, advocacy, crisis intervention, education/health promotion and prevention, coordination of non-institutional and institutional services and recovery-oriented, evidenced based interventions. - To facilitate the continuity of a veteran's recovery, the Program Coordinator oversees referrals to needed VA and/or community resources (e.g., community support groups, AA/NA/CA, Supported Employment, State Vocational Rehabilitation, independent or assisted living housing options, residential substance abuse treatment, etc.) and is subject matter expert on resources to support a Veteran's recovery journey. The incumbent collaborates with other service providers in re-assessing the veteran's needs and coordinating access to information needed for any referrals. Additionally, the Program Coordinator educates veterans and/or caregivers about the available services and their shared responsibility in accessing such services. The veteran's preferences are considered throughout the referral and care coordination process. - The program manager provides subordinates training, orientation, and expert guidance within clinical practice. The incumbent monitors staff competencies and makes recommendations when staff require additional training. The incumbent leads and participates in interviews for vacancies within the PRRC and selects staff with knowledge, skill, attitudes, and values consistent with the Recovery Model. The incumbent is responsible for ensuring that staff, students, and residents from all disciplines are familiar with pertinent policies procedures and functions that govern the PRRC. - The program manager is also responsible for developing and maintaining working relationships with relevant line and supervisory staff in other services and programs within the Medical Center. The incumbent is responsible for identifying external and internal customer service needs. - The incumbent is also responsible for building community alliances and working to form collaborations with other recovery model programs at the local, state, and national level. The incumbent formally evaluates performance through the VA Boston performance evaluation system and ePerformance, establishing guidelines and performance expectations for staff, communicating them both through the formal employee performance management system and ongoing supervision incorporating these standards. The program manager provides advice and counsel to PRRC staff related to work and administrative matters, resolves informal complaints and grievances, develops work-improvement plans, recommends personnel actions as necessary, and effects disciplinary measures when indicated. The incumbent is responsible for approving time and leave. - The program manager ensures that subordinates are trained and adhere to safety regulations, develops, and implements information systems to track service activities, including visits, referrals, demographics of persons served, and program satisfaction. The incumbent implements interventions, organizes work, sets, and manages priorities, delegates tasks, and meets multiple deadlines. Work Schedule: 8:00am-4:30pm Telework: Ad-hoc Virtual: This is not a virtual position. EDRP Authorized: Contact [email protected], the EDRP Coordinator for questions/assistance Functional Statement #: 523-F06884 Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. BASIC REQUIREMENTS. The basic requirements for employment as a VHA social worker are prescribed by statute in 38 U.S.C. § 7402(b)(9), as amended by section 205 of Public Law 106-419, enacted November 1, 2000. To qualify for appointment as a social worker in VHA, all applicants must meet the following: a. Citizenship. Be a citizen of the United States. b. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. c. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. (c) Different states have different levels of licensure or certification, making it difficult for VHA staff to determine the independent practice level. Each state, Puerto Rico, and the District of Columbia completed surveys identifying the level of licensure or certification allowing independent practice. Copies of the surveys are on file in the VHA Office of Care Management and Social Work Services, and a summary spreadsheet of the levels of licensure or certification is available to social work professional standards board members for purposes of determining whether the social worker's level of licensure or certification meets the VHA qualification standards. All states except California use a series of licensure exams administered by the ASWB. Information can be found at https://www.aswb.org/. The ASWB is the association of boards that regulates social work. ASWB develops and maintains the social work licensing examination used across the country and is a central resource for information on the legal regulation of social work. The ASWB offers three examinations. The master's examination is generally used by states for the independent practice level of licensure or certification, while the advanced generalist and the clinical examinations are used for the advanced practice level of licensure or certification. Differences between the master's and the advanced exams demonstrate the expectation that advanced practice social workers will have a more sophisticated knowledge of practice theory and its application. (3) Loss of Licensure or Certification. Once licensed or certified, social workers must maintain a full, valid, and unrestricted independent license or certification to remain qualified for employment. Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment. d. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). GRADE DETERMINATIONS. In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Senior Social Worker, GS-12 (1) Experience/Education. The candidate must have at least two years of experience post advanced practice clinical licensure and should be in a specialized area of social work practice of which, one year must be equivalent to the GS-11 grade level. Senior social workers have experience that demonstrates possession of advanced practice skills and judgment. Senior social workers are experts in their specialized area of practice. Senior social workers may have certification or other post-masters training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship or equivalent supervised professional experience in a specialty. (2) Licensure/Certification. Senior social workers must be licensed or certified by a state at the advanced practice level which included an advanced generalist or clinical examination, unless they are grandfathered by the state in which they are licensed to practice at the advanced practice level (except for licenses issued in California, which administers its own clinical examination for advanced practice) and they must be able to provide supervision for licensure. (3) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs: (a) Skill in a range of specialized interventions and treatment modalities used in specialty treatment programs or with special patient populations. This includes individual, group, and/or family counseling or psychotherapy and advanced level psychosocial and/or case management. (b) Ability to incorporate complex multiple causation in differential diagnosis and treatment within approved clinical privileges or scope of practice. (c) Knowledge in developing and implementing methods for measuring effectiveness of social work practice and services in the specialty area, utilizing outcome evaluations to improve treatment services and to design system changes. (d) Ability to provide specialized consultation to colleagues and students on the psychosocial treatment of patients in the service delivery area, as well as role modeling effective social work practice skills. (e) Ability to expand clinical knowledge in the social work profession, and to write policies, procedures, and/or practice guidelines pertaining to the service delivery area. Assignments. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. Senior social workers are licensed or certified to independently practice social work at an advanced level. Senior social workers typically practice in a major program area such as but not limited to: Polytrauma Rehabilitation Center or Polytrauma Network Site; a Spinal Cord Injury Rehabilitation Center, or a national VHA referral center, such as a national Center for Post-Traumatic Stress Disorder or a national Transplant Center, or other program areas of equivalent scope and complexity. The senior social worker may be assigned administrative responsibility for clinical program development and is accountable for clinical program effectiveness and modification of service patterns. Assignments include clinical settings where they have limited access to onsite supervision such as CBOCs or satellite outpatient clinics. The senior social worker collaborates with the other members of the treatment team in the provision of comprehensive health care services to Veterans, ensures equity of access, service, and benefits to this population, ensures the care provided is of the highest quality. The senior social worker provides leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned social work staff. They serve on committees, work groups, and task forces at the facility, VISN and national level, or in the community as deemed appropriate by the supervisor, Social Work Executive or Chief of Social Work Services. This assignment must represent substantial additional responsibility over and above that required at the full performance grade level and cannot be used as the full performance level of this occupation.

Education

DEVIATIONS.

1. An approving official may, under unusual circumstances, approve reasonable deviations to the grade determination requirements for an employee whose composite record of accomplishments, performance, and qualifications, as well as current assignment, warrants such action based on demonstrated competence to meet the requirements of the proposed grade.
2. Under no circumstances will the educational requirements be waived. Under no circumstances will licensure requirements be waived for positions at the GS-11 grade level or above.
3. The placement of individuals in grade levels or assignments not described in this standard must be approved by the Under Secretary for Health or designee in VHA Central Office prior to placement in the position.

Preferred Experience: Management of PRRC program

References: VA Handbook 5005/120 Part II Appendix G39 Social Worker Qualification Standard GS-185 Veterans Health Administration.

The full performance level of this vacancy GS-12.

Physical Requirements: : No special physical qualifications are required to perform the work. The work requires the ability to move around the office and facility. The work is performed in offices and meeting rooms and is largely sedentary. (See VA Directive and Handbook 5019) The work can be mentally and psychologically demanding and stressful, and the ability to utilize effective coping and self-care strategies is essential.

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA Boston Healthcare System 940 Belmont Street Brockton, MA 02301 US
• Name: Tracy Liverpool
• Phone: (734) 545-3004
• Email: [email protected]