Consideration will be given to the first 50 applicants. Employees are required to reside within 50 miles of a Member Services location in the following cities: Topeka, Kansas; For Riley, Kansas; Hot Springs, South Dakota; Atlanta, Georgia; and Waco, Texas. Salary is based on OPM's Rest of the US General Schedule pay scale. Salary may change based upon selected employee's duty location

Duties

The VA Health Eligibility Center (HEC) is responsible for ensuring the integrity of VA's enrollment system. Incumbent manages a wide variety of complex activities relating to the management of the HEC ESO. The ESO business line has primary responsibility for broad oversight of Enrollment and Eligibility initiatives involving directing, administrating, coordinating and planning national training programs with VA medical facilities nationwide. The incumbent serves as a full assistant to the Associate Director of ESO. In the Associate Director's absence, incumbent is delegated responsibility to act on behalf of the Associate Director for ESO. As the ESO activities impact directly on the medical care of Veterans at all VA facilities nationwide, the DAD is responsible for participating in many VA national committees and representing HEC and Member Services nationwide at meetings, conferences, and VA sponsored conventions when the Associate Director is not available. Major duties and responsibilities include but not limited to: Overseeing the successful implementation of national programs relating to VA benefit eligibility verification, benefits determinations, and enrollment processing functions at the network and facility Provides oversight of VA benefit program initiatives involving directing, administrating, coordinating, and planning national training programs with VA facilities nationwide. Acts on behalf of business line leadership including participating in many VA national committees and representing program office nationwide at meetings, conferences, and VA sponsored conventions. Working with multiple business line includes working directly with program office and facility leadership on items related to Enrollment and Eligibility to ensure enrollment determinations for health care are preformed timely and accurately. Developing and recommending policies and procedures relating to business line programs, activities, or functions for which the business line has responsibility. Ensures communication to field staff on all aspects of VA benefit eligibility processes and procedures. Works jointly with business line leadership, teammates, and training coordinators, assessing, developing and conducting workshops, conferences, coaching and training events. Assesses and prepares a variety of reports on network and VA facilities enrollment performance. Work Schedule: 8:00AM - 4:30PM Remote: This is a remote position. Position Description/PD#: Supervisory Management & Program Analyst/PD76460 Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/02/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Planning and assigning work, setting priorities, advising employees on program goals and objectives, and making decisions on work problems presented by subordinate staff. Actively participates in teleconference and face-to face meetings with a variety of individuals. Setting performance standards and appraises work of employees Recommending available manpower resources to meet changing workload and operational requirements. Overseeing the conducting of analytical quality reviews and evaluative work related to program operations, management systems and organizational efficiency. You will be rated on the following Competencies for this position: CommunicationManaging Human ResourcesOrganizational AwarenessProblem SolvingTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address VHA Member Services 3401 SW 21st St Bldg 9 Topeka, KS 66604 US
• Name: Emily Essary-Pawar
• Phone: 405-464-1540
• Email: [email protected]