Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: Fort McCoy is located in west-central Wisconsin, midway between Chicago and Minneapolis, just off Interstates 90 & 94. To learn more: https://home.army.mil/mccoy/index.php/my-fort/newcomers

Duties

Provide emergency services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment. Question caller to determine the problem and the nature of the call. Retrieve statistical information from computerized databases. Monitor computerized fire alarm system and Intrusion Detection Systems (IDS). Maintain an accurate status of all emergency response equipment and personnel to ensure prompt and accurate response. Operate Computer Aided Dispatching (CAD) system, radios, and station alerting systems. Provide initial Incident Command support until responding emergency units arrive on scene. Provide emergency medical dispatching assistance to callers with medical emergencies.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. Incumbent must obtain and maintain a Secret security clearance.
• Position is subject to shift work. Incumbent is required to work an alternate work schedule, which requires an uncommon tour of duty including nights, weekends, and holidays. Subject to callback, on call and mandatory overtime as mission requires.
• Incumbent is required to work (mission essential) regardless of weather conditions, Terrorist Force Protection Condition (TFPCON) or installation closure and to report to the duty station at the regularly scheduled time.
• Newly hired personnel are required to obtain and maintain the certifications outlined in this section within one year of employment. Supervisor may adjust timeframe depending upon funding and training availability.
• The incumbent is required to possess and maintain certification in Emergency Medical Dispatch System approved for and in use by the installation IAW DoDI 6605.06 and National Fire Prevention Association (NFPA)1061.
• The incumbent is required to possess and maintain certification in CPR, DoD Hazardous Materials Awareness, DoD Telecommunications I/II, ALERTS, NCIC, and Wisconsin Law Enforcement Telecommunications System (TIME).
• TDY up to 10% required.
• The incumbent may be required to wear a uniform.
• The work is performed in a highly stressful, restricted office environment.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Interagency Career Transition Assistance PlanPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference Eligible In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which involves operating multi-line telephones, computers or radio equipment to provide information to callers; obtaining detailed information from callers and inputting data collected into databases and software systems; communicating orally to a wide range of people to obtain and provide information; and complying with standard operating procedures in a fast-paced and changing environment. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Emergency Management, Law Enforcement, Criminal Justice, Fire Science or Communications. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: Customer Service (Clerical/Technical)Decision MakingInterpersonal SkillsManages and Organizes InformationTechnical Competence

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address FU-W0XYAA US ARMY IMCOM-USAG FT MCCOY DO NOT MAIL Fort McCoy, WI 54656 US
• Name: Army Applicant Help Desk