This position is located in the Office of the Chief Communications Officer (OCCO), United States Patent and Trademark Office (USPTO). The OCCO is responsible for all aspects of the agency's public affairs and communication outreach activities. The incumbent in this position will serve as the overseer of the public communication through the USPTO website and other digital outlets and OCCO's role in website governance.

Duties

The physical worksite for this position is located in Alexandria, Virginia. This position is telework eligible per agency and business unit discretion/policy. This position is located in the Office of the Chief Communications Officer (OCCO). The individual selected for this position will…

Requirements

• Applications will only be accepted from United States Citizens and Nationals.
• Your resume and question responses must demonstrate the job-related competencies.
• You must meet the definition of specialized experience.
• Required to pass a background investigation and fingerprint check.
• Must be registered for Selective Service, if applicable (www.sss.gov).
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• Suitable for Federal Employment

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at OPM Website. General Arts and Information Series, 1001 Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. GS-12 For this position, the next lower grade level is a GS-11. Specialized experience for this position includes: (1) Experience identifying and planning new website enhancements within a public-facing content management system (Drupal / Wordpress). (2) Experience reviewing web analytics and customer feedback to identify website improvements. (3) Experience working within an agile development team, including defining user stories. GS-13 For this position, the next lower grade level is a GS-12. Specialized experience for this position includes: (1) Experience identifying, planning, and executing new website enhancements within a public-facing content management system (Drupal / Wordpress). (2) Experience reviewing and analyzing web analytics and customer feedback to identify and manage a strategy for website improvements. (3) Experience as a product owner within an agile development team, including defining user stories, prioritizing development work, and accepting completed work. (4) Experience developing and implementing online/web standards, processes and/or policies governing public-facing websites. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education can not be substituted for experience for this position/grade level.

Contacts

• Address TMCO-Office of the Chief Communication Officer Office of Human Resources Mail Stop 171 P.O. Box 1450 Alexandria, VA 22313-1450 US
• Name: Asia Smoak-Booker
• Phone: 571-270-5881
• Email: [email protected]