About the position: This position will be assigned to the FSS IT Systems at Davis Monthan AFB, AZ. This position is a Regular Part Time position. Position guaranteed 20 hours per week and benefits.

Duties

DUTIES AND RESPONSIBILITIES The purpose of this position is to supervise Information Technology Specialists: assigns, directs and reviews work of subordinates, and evaluates their work performance, approving and disapproving annual leave, sick leave or other absences from work; planning, scheduling, and coordinating work operations; solving problems related to the work supervised; determining equipment and supplies needed; explaining and gaining the support of subordinates for management policy and goals; and for dealing effectively with employees and representatives of personnel on employee suggestions, complaints, grievances and other matters. Administers the following Air Force Systems: Defense Lodging System (DLS), Qubica, Services Employee Time System (SETS), Aloha Air Force Club's Point-of-Sale System, Rectrac, Food Trak, Golf Club Prophet System, and FSSNET (QOLNET/EISP). Ensure all equipment is PII compliant. Monitors ongoing operations of network systems to ensure hardware and software are functioning properly and that operational standards are met. Users established computer techniques to identify and promptly resolve network-related problems with the organization. Troubleshoots hardware software, and Local Area Network (LAN) problems. Identifies and determines corrective action to be taken in case of individual job failures not covered by standard procedures. Resolves partial system failures (software or hardware related) by providing for revised applications of systems operating capabilities, which involves working through or around the problems with reduced capacity. and readjusting the system when full operating configuration is resolved. Participates with applications programmers and operations personnel to identify problems with applications, operation systems, or hardware that are difficult to pinpoint. Suggests methods for sequencing and software/hardware operation configuration to accept new requirements and resolve processing malfunctions. Adapts or develops new work procedures and instructions for applications by self and others. Also administers the process to consider user requests for additional computer hardware and software. Analyzes processes and/or problems relative to the design of selection of automated systems. Determines if the facility environment can provide for system requirements and infrastructure is in place to support the system. Coordinates with other base agencies and contractors to ensure compliance standards are met. Maintains an extensive organizational inventory of computer hardware and software. Assists in the installation and testing of system releases and computer upgrades. Makes system improvement recommendations. Maintains established application programs and modifies program contents to provide for new data and output when such changes do not modify original programming logic and technique. Plans and implements security plans, procedures, and training to comply with Wing, Air Force and DoD Standards. Accomplishes risk analyses accreditation and certification packages. Provides customer training and assistance for new computer systems. Provides technical assistance to current and potential users of systems to minimize computer disruptions. Provides support training on DLS, Qubica, SETS, Aloha, Rectrac, Food Trak, and QoLNET. Meets all suspense in a timely manner. Required to travel IAW JTR to attend conference, training sessions, and other related meeting. Performs all other duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12449993

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires T3 Clearance.
• This position requires a physical.
• This position requires a valid driver's license.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/25/2024 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have 1 year of specialized experience that provided knowledge of the basic principles, theories, practices, techniques, and terminology of the JT discipline or subject matter field. Such experience must have been equivalent to that which would have been gained through a 2-year college curriculum or IT certifications. Must be proficient with Microsoft Windows 7, Windows 10, Server 2008 and 2012 operating systems. Knowledge of IT network systems methodologies and approaches used in developing, testing, installing, operating, managing, and maintaining network services. CompTIA A+ and/or Network+ certifications desirable. Must be able to acquire and maintain an active Secret clearance. Successful completion of an Access National Agency Check with Inquires (ANACI) or T3 Clearance is required. Must complete a pre-employment physical. Must have a valid driver's license. This is a drug testing designated position. The incumbent is subject to random testing for drugs use. Position of Trust. You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Davis-Monthan Resource Management Flight 355 FSS/FSCN 3515 Fifth Street, Bldg. 3200, Rm 217 Tucson, AZ 85707-5000 US
• Name: Davis-Monthan NAF HR Office
• Email: [email protected]