This position is located in Immigration Records and Identity Services, Verification Division, Los Angeles Verification Operations Center and Headquarters, Front Office. As a Mission Support Specialist, you will coordinate and perform a variety of administrative and management tasks, develop surveys, charts and graphs, manage property inventory, and represent the office with vendors and organizations..

Duties

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity. Serve as an administrative liaison and consultant for local office leadership. Analyze the effects of changes in administrative laws and regulations as they pertain to management services and identify and extract additional pertinent information. Analyze data to identify problems, significant factors, and trends. Use Microsoft Office programs, including Word, Excel, PowerPoint, and Access, to prepare final reports, briefings, presentations, and databases for supervisors or managers. Work in a creative and innovative environment, where you will participate in the development of solutions and efficiencies to improve division administrative operations and improve customer service. Independently completes a wide variety of administrative assignments such as Budget/Finance, Recruitment and Staffing, Facilities and Property Management, Payroll and Time and Attendance, Training, Safety and Security, Procurement, and Travel.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 06/26/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 06/26/2024. The Immigration Records and Identity Services Directorate (IRIS) provides immigration, employment, and identity information accurately and completely to enable confident and timely decisions. Through a culture of innovation and creativity, IRIS continually evaluates and improves processes to achieve optimal performance and drives flexible and modern technology solutions and services to support evolving operational needs. IRIS fosters a "smart creative" environment for employees that empowers and encourages them to innovate, take chances, and strive to create a better way of getting the job done. This "smart creative" environment challenges employees to think creatively and create solutions for how IRIS can continuously enhance the efficiency and effectiveness of operational, customer, and employee related matters. GS-09: You qualify at the GS-09 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-07 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Collecting data and submitting project papers and/or final reports for managerial review. Preparing administrative documents in a clear concise manner for supervisory review. Using various software (i.e. Microsoft Office Suite) to complete administrative tasks and projects as assigned. OR You may substitute successful completion of a Master's or equivalent graduate degree or at least two (2) full years of progressively higher level graduate education leading to such a degree or LL.B or J.D. in a field related to the work of this position. GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-09 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Reviewing newly issued regulations or directives to ascertain impact on administrative program area. Collecting and analyzing data, and making recommendations through distributed reports. Maintaining collaborative working relationships with others to resolve conflicts. Completing administrative assignments related to Budget/Finance, Recruitment and Staffing, Facilities and Property Management, Payroll and Time and Attendance, Training, Safety and Security, or Procurement related initiatives. OR You may substitute successful completion of a Ph.D. or equivalent doctoral degree or at least three (3) full years of progressively higher level graduate education leading to such a degree or LL.M. in a field related to the work of this position. GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Providing strategic advice and planning to local office leadership and management. Leading an administrative team or project to achieve mission goals. Communicating in written and oral form with internal and external stakeholders. Reviewing and updating administrative guidance, ensuring compliance with laws and regulations. Coordinating administrative projects or assignments such as Budget/Finance, Recruitment and Staffing, Facilities and Property Management, Payroll and Time and Attendance, Training, Safety and Security, or Procurement related initiatives Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 06/26/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

COMBINING QUALIFYING EXPERIENCE AND EDUCATION (at the GS-09/11 levels only): If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website: General Schedule Qualification Standards. Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job. For verification purposes, the transcript submitted must include your name and educational institution.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]