This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the SUPERVISOR Work Category at the EXPERT Work Level within the CES Occupational Structure. It is located in the DISA - J6(GSVC)/ENDPOINT & CUSTOMER SVC DIR.

Duties

Provides technical guidance, interpretation, and implementation oversight to ensure operational availability and integrity of enterprise applications, systems, networks, and data. Applies expert technical knowledge/ skill to include server operating system architectures, standards, and configurations: system administration, integration and interoperability processes and procedures, software design principles and mythologies. Applies problem diagnostic techniques and toolsets, system performance metrics, monitoring, and tuning concepts to resolve complex operational problems and ensure highly reliable, available, and responsive server processing environments. Performs or directs a group of IT specialists in the installation, configuration, and testing of software, hardware, application, and system fixes, updates, and enhancements. Develops and presents training on the operation and maintenance of systems to the IT staff. Controls current versions and future releases of application software and documents the physical configuration of information systems.

Requirements

• Must be a U.S. Citizen.
• Males born after 12-31-59 must be registered or exempt from Selective Service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• This is a drug testing designated position.
• This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual.
• Incumbent must undergo as directed and successfully complete periodic Counter-Intelligence Polygraph (CI Poly) examination with No Deception Indicated (NDI) for the duration of federal employment.
• Situational Telework Only, including Emergency and OPM Prescribed Unscheduled Telework.

Qualifications

Basic Requirements: Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. Customer Service- experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs .Oral Communication- briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. Problem Solving- identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions. Qualifying Experience: To qualify at the GG-15, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience directing projects with technical authority over a range of information technology disciplines, systems, and applications. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.In order to qualify for this position, you must meet the requirements described below.

Education

There is no substitution of education for the qualifying experienceat the GG-13 grade level

Contacts

• Address
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]