The primary purpose of this position is to provide administrative supervision, planning, direction, and structure to this large interdisciplinary, organizational unit with oversees several separate and distinct home and community-based care program.

Duties

The Supervisory Management and Program Analyst provides administrative supervision, planning, direction, and structure to this large interdisciplinary, organizational unit which oversees serval separate and distinct home and community-based care programs. Duties include: Serving as the direct supervisor for all program support staff under GEC Service. Providing technical and administrative supervision of all subordinate staff. Evaluating issues relative to treatment at the expense of the VA. Developing and maintaining program operation manuals and/or guiding staff in understanding and utilizing data for program evaluation and strategic planning. Assuring funds are using in accordance with approved program operations. Coordinating internal review systems to assure that both functional and administrative activities follow agency and regulatory requirements. Triaging White House Hotline, PATS-R, and Message Manager complaint/issues, assigns the appropriate staff for case management, and completes/resolves cases within the appropriate electronic platform. Work Schedule: 8:00am-4:30pm Monday-Friday Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Management & Program Analyst (Business Manager)/PD234070 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/14/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position, you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: Possess one year of specialized experience equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization equipped with the knowledge, skills, and abilities needed to successfully perform the duties of this position and that is typically in and/or related to the position being filled. Specialized experience includes but is not limited to planning, directing, organizing, and exercising control over non-supervisory positions in the GEC Service Support Section. The scope of GEC Service provides critical services within the medical center and is complex in terms of providing efficient, effective operational facilities and high-quality technical support for patients. The work contributes to the improvement and effectiveness of patient care, cost effective use of resources, and standardization of community care referrals across the health care system. GEC's various programs include GeriPACT, Home Based Primary Care, Home Telehealth, and Home Care in the Community. You will be rated on the following Competencies for this position: AccountabilityData ManagementFinancial ManagementOrganizational AwarenessOrganizational Performance Analysis Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Jesse Brown Department of Veterans Affairs Medical Center 820 South Damen Avenue Chicago, IL 60612 US
• Name: Cursten Sturghill
• Phone: 312-569-8850
• Email: [email protected]