Job opening: REGIONAL EMERGENCY RESPONSE DISPATCHER
Salary: $42 714 - 68 785 per year
Published at: Jan 18 2023
Employment Type: Full-time
This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.
Duties
You will screen incoming communications to prioritize emergency/non-emergency calls and situations.
You will determine the response agency and services to be rendered based on the severity of situation and manpower availability.
You will operate a variety of communications equipment (e.g., Computer Aided Dispatch [CAD], emergency radios, enhanced 911, Enterprise Land Mobile Radio (ELMR), Telecommunication Devices for the Deaf (TDD), to communicate dispatch instructions.
You will provide post-dispatch and pre-arrival instruction to numerous and dissimilar emergency response assets.
You will instruct callers with emergency first aid techniques until emergency services arrive.
Requirements
- Must be a US Citizen.
- Must be determined suitable for federal employment.
- Must participate in the direct deposit pay program.
- New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
- Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
- Males born after 12-31-59 must be registered for Selective Service.
- Per the preliminary nationwide injunction on E.O. 14043, COVID-19 vaccinations will not be implemented or enforced. For more information on vaccine status and workplace safety protocol requirements see Additional Information below.
- This is a bargaining unit position.
- You will be required to obtain and maintain a current valid United States driver?s license.
- You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
- You will be required to successfully complete a pre-appointment physical examination.
- This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision.
Qualifications
TYPING PROFICIENCY:
This position requires the ability to type at least 40 words per minute.
NOTE: THIS INFORMATION MUST BE SUPPORTED IN YOUR RESUME TO BE CONSIDERED FOR THE POSITION.
GS-07: Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Dispatching emergency vehicles; performing incoming and outgoing multi-phone line operations; assessing incoming emergency calls with Standard Operation Procedures or guidelines to determine the proper course of action; dispatching in a high volume/urgent environment.
GS-06: Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Dispatching emergency vehicles; performing incoming and outgoing multi-phone line operations; assessing incoming emergency calls with Standard Operation Procedures or guidelines to determine the proper course of action; dispatching in a high volume/urgent environment.
GS-05: Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Operating radio communication equipment to dispatch services; Receiving incoming telephone or alarm systems calls.
For the GS-05 position, you may also qualify based upon the education or the combination of education stated in the Education Section of this announcement.
Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=GS-CLER
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2100/dispatching-series-2151/
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
For GS-07: Incumbent will be required to attend and satisfactorily complete the following training/certification: Telecommunicator, perform criminal history checks, and certified in Emergency Medical Dispatch. Incumbent is required to successfully complete the RDC Training Program within 8 months of reporting aboard to include classroom and On-The-Job Training.
For GS-06: Incumbent will be required to attend and satisfactorily complete the following training/certification prior to advancement, within 8 months, and renew qualifications at required frequency. Training expectations will be completion of mandatory training/certification including Telecommunicator, Incident Command System (ICS), Emergency Medical Dispatch (EMD), and cardiopulmonary resuscitation (CPR). Additionally, incumbent will be able to seamlessly operate Land Mobile Radio (LMR), Computer Aided Dispatch (CAD), and the emergency call system. Incumbent will have completed the regional dispatch training program and be able to perform call taker, police, fire, and medical dispatch functions.
For GS-05: Incumbent will be required to attend and satisfactorily complete the following training/certification prior to advancement, within 8 months, and renew qualifications at required frequency. Training expectations will be completion of mandatory training/certification including Telecommunicator, Incident Command System (ICS), Emergency Medical Dispatch (EMD), and cardiopulmonary resuscitation (CPR). Additionally, incumbent will be able to seamlessly operate Land Mobile Radio (LMR), Computer Aided Dispatch (CAD), and the emergency call system.
Education
For the GS-05 position: In lieu of specialized experience, you may also qualify based on education as follows:
Successful completion of four years of education above high school level
OR
Have a combination of education and specialized experience as described above that equates to one year experience.
Working Environment: The normal worksite is within a climate controlled Regional Dispatch Center facility. Employees may be required to work long periods without breaks.
Contacts
- Address COMNAVREGSW SDIEGO
937 North Harbor Drive
San Diego, CA 92132-0058
US
- Name: Rhonda Spivey
- Phone: (619) 705-5108
- Email: [email protected]
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