This Program Support Assistant position is being recruited for the VBA Central/Regional Office, Support Services Division (SSD), located in Louisville, Kentucky. The incumbent will provide program, technical and administrative assistance to the SSD Chief and other subordinate management within the division.

Duties

Maintains inventory control, ensures adequate supplies are maintained within the divisions to support continuous RO operations, oversees receipt and distribution of supply orders. Provides reproduction services for divisions through use of photocopy machine. Reproduces and makes initial distribution to divisions of regulations, circulars, forms, and other correspondence transmitted to the Publications Control Officer Mailbox. Sets up, operates, adjusts, maintains, and monitors the operation of single- or multiple function equipment typical of mail, duplicating and reproduction functions. Receives and processes all orders for forms and publications, to include maintaining inventory of forms and order forms. Collects and reports photocopy count data and mailroom count data for submission to appropriate entities. Processes all priority mail by routing to the appropriate action elements, inputs data for shipments, tracking shipments and costs, and ensuring responses with proper reporting. Executes control and preparation of reports by utilizing applicable computer programs. Operates office automation equipment for the preparation of correspondence and reports, receiving and transmittal of electronic mail, and applications used. Acts as liaison between Division Chief/1st Line Supervisors and other divisions' staff by providing guidance/assistance on procedures, and related matters for compliance. Executes processing of incoming/outgoing mail, ensuring it is properly opened, logged, read, date stamped and sorted by established categories for distribution. Reviews and researches returned mail to determine the reason(s) for its return and routes mail to the appropriate unit for action.

Requirements

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• Selective Service registration is required for males born after 12/31/1959.
• A probationary period may be required for employees and supervisors.
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/10/2024. The Office of Personnel Management's (OPM's) group qualification standards covering white collar occupations in the Federal competitive service can be found: Here Specialized Experience: GS-06 grade level: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-05) in the federal, state, local, private or other service that equipped the applicant with the knowledge, skills and abilities (KSA's) to perform successfully the duties of the position. Specialized experience for this position is defined as: (1) Preparing designated reports; (2) maintaining control of designated reports; (3) assisting in the management of mail processing to include priority mail, express mail, identifying suspicious packages, etc.; (4) ensuring adequate supplies are maintained to support continuous operations; (5) analyzes supply levels on a recurring basis to determine the rate of utilization; (6) advises when supply orders are required; (7) provides guidance and assistance on procedures, report requirements, deadlines and related matters to assure compliance with policies. There is no for substitution of Education for the Specialized Experience at the Grade level of GS-06. Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience.

Education

There is no education substitute at the GS-06 grade level.

Contacts

• Address Louisville Regional Benefit Office 321 West Main St, Ste 390 Louisville, KY 40202 US
• Name: HRC-Detroit DEU
• Phone: 313-596-7213
• Email: [email protected]