This position is located in the Department of Health and Human Services, Administration for Children and Families, headquartered in Washington, District of Columbia.

Duties

WHAT YOU'LL BE DOING DAY TO DAYAs a Communication Specialist, you will use your knowledge and experience to optimize business results and customer experience by: Ensuring appropriate messaging is included in key communications to broad and targeted audiences and that overall strategies are coordinated across OCSS and implemented, as planned. Establishing, maintaining, and fostering effective working relationships with OCSS central and regional office staff; state, tribal and local child support personnel; staff from ACF and other federal agencies; advocacy and public interest groups and volunteer organizations. Networking and building relationships to promote the OCSS mission. Clearly communicating information to improve the public's understanding of the national child support program.

Requirements

• U.S. Citizenship required
• Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
• Suitable for federal employment
• Meet time in grade restrictions by the closing date of the announcement
• Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
• All qualification requirements must be met by the closing date.
• A financial disclosure statement may be required.
• Current government employees and government contractors will be granted provisional suitability and will onboard in an expedited manner.
• Once on board, continued employment will be based on the applicant's successful completion of a background security investigation and favorable adjudication.

Qualifications

WHAT WE ARE LOOKING FOR Minimum Qualifications: You must have one year specialized experience to successfully perform the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-13 grade level in the Federal service performing at least three (3) of the following: Writing, reviewing, and editing program communication materials for print, web, and social media. Developing communication strategies for consistent and effective program messaging to promote the mission of an organization. Planning, creating, and disseminating communications for internal and external audiences to inform stakeholders. Using plain language principles to effectively communicate with various audiences including partners and the media. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website

Contacts

• Address Administration for Children and Families 330 C St SW Washington, DC 20201 US
• Name: SROC Help Desk
• Phone: -----
• Email: [email protected]