The primary purpose of the mail clerk requires the employee to receive, process, and disseminate incoming and outgoing correspondence on a wide variety of subjects and to route the correspondences within VISN 22, VHA, National Logistics Office (NBC), various division offices of 121 mail department offices and/or to outside facilities, agencies, and VA consumers who correspond via mail. The mail clerks will study incoming correspondence to ensure proper and expeditious routing.

Duties

Duties of the position include but are not limited to: Mail Processing Process incoming and outgoing correspondence by assigning the appropriate routing codes, as well as operate a variety of automated office equipment such as Federal Express, UPS, USPS, computers, printers, bulk mailing machines, postal meter machines, certified weighing machines and mail processing machines. Messenger Receives and collects incoming/outgoing mail or other documents. Processes material which requires special handling such as selecting most expeditious route for special or urgent delivery or handling; makes special trips to deliver mail, collects or distributes mail to internal staff as well as external customers; locates lost or delayed mail; and/or safeguards material in transit. Clerical Work Performs clerical or support work for a variety of technical and/or program specialists in support of the programs. Operates computer systems, and/or performs data processing support and service functions requiring knowledge of data processing sequences, procedures, user and/or programming languages, computer requirements, and/or techniques associated with the development and design of systems. Information Receptionist/Communications Receives phone calls for the Section and directs callers/visitors as needed to the appropriate department or staff point of contact. The mail clerk provides information about the facility mail operation, its functions, activities, and personnel to educate other staff and/or Veterans about available capabilities and service options. Green Environmental Management System (GEMS) Program The incumbent is responsible for familiarization of how his/her activities impact the VA goals for implementing sound environmental practices. In accordance with the GEMS program, the staff member seeks to meet, or exceed, compliance with federal, state, local, and VA environmental, public health, and resource conservation laws, regulations and requirements in a cost-effective manner. Work Schedule: Monday - Friday, 7:30 a.m. through 4:00 p.m. Compressed/Flexible: Not available. Telework: Not available. Travel: 100% Virtual: This is not a virtual position. Position Description/PD#: Mail Clerk/PD12491A Financial Disclosure Report: Not required.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/12/2024 You may qualify based on your experience and/or education as described below: General Experience: You must have one year of experience in any type of work that demonstrates your ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 years above high school. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond High School.. You will be rated on the following Competencies for this position: Attention to DetailManages and Organizes InformationTeamworkTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires considerable and strenuous physical exertion, such as climbing/walking flights of stairs, lifting heavy objects over 50 pounds, crouching or crawling and working in space constrained areas. Mail room staff must have the ability to use proper abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing. Mailroom personnel regularly performs physical activities that require lifting and carrying of heavy boxes, and actions that involve climbing stairs, lifting, balancing, walking, stooping, and activities that often require considerable use of the arms and legs, such as in the physical handling of shipment. Navigating, or driving vehicles or mechanized equipment, passenger vehicles, and carts. Lifting heavy objects weighing more than 80-100 pounds (i.e. boxed of health records, wheel chair parts, boxes of drugs and containers of hard drives, etc.) being shipped. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Carl T Hayden Veterans' Administration Medical Center 650 East Indian School Road Phoenix, AZ 85012 US
• Name: Felicia Markham
• Phone: 909-583-6134
• Email: [email protected]