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Job opening: Mail Clerk

Salary: $35 122 - 45 658 per year
City: Phoenix
Published at: Jul 11 2023
Employment Type: Full-time
Incumbent performs work as a general clerk in a Mail office in a support nature that encompasses a variety of clerical duties and responsibilities. Clerks perform administrative and/or clerical duties which support the daily office functions and may perform other related duties as assigned. Pick-up, deliver, receives, opens, process, reads; sort and presorts incoming mail, packages, correspondences and/or any material obtained through any mode of mailing.


Duties of the position include but are not limited to: Processing incoming mail. Log incoming public inquires and staff mail. Processing material that takes special handling. Performing clerical or support work for a variety of technical and/or program specialists in support of the program. Operating computer systems, and/or data processing. Receives phone calls for the section and directs callers appropriately. Work Schedule: Monday - Friday, 7:00 a.m. through 3:30 p.m. Compressed/Flexible: Not available. Telework: Not available. Virtual: This is not a virtual position. Position Description/PD#: Mail Clerk/PD12491A Relocation/Recruitment Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized. Financial Disclosure Report: Not required.



To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/31/2023. You may qualify based on your experience and/or education as described below: General Experience: You must have one year of experience in any type of work that demonstrates your ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 years above high school. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond High School.. You will be rated on the following Competencies for this position: Computer SkillsCritical ThinkingCustomer ServiceTechnology Awareness Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires considerable and strenuous physical exertion, such as climbing/walking flights of stairs, lifting heavy objects over 50 pounds, crouching or crawling and working in space constrained areas. Mail room staff must have the ability to use proper abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing. Mailroom personnel regularly performs physical activities that require lifting and carrying of heavy boxes, and actions that involve climbing stairs, lifting, balancing, walking, stooping, and activities that often require considerable use of the arms and legs, such as in the physical handling of shipment. Navigating, or driving vehicles or mechanized equipment, passenger vehicles, and carts. Lifting heavy objects weighing more than 80-100 pounds (i.e. boxed of health records, wheel chair parts, boxes of drugs and containers of hard drives, etc.) being shipped. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.


A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.


  • Address Carl T Hayden Veterans' Administration Medical Center 650 East Indian School Road Phoenix, AZ 85012 US
  • Name: Christine Cline
  • Phone: 401-525-2588
  • Email: [email protected]


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