See below for important information regarding this job.

Duties

Gather, analyze, and summarize complex Technical and Quality data regarding past, present, and projected process activity. Builds Access Queries/Tables, combining data from sources such as, Enterprise Business Systems (EBS) and Business Intelligence. Monitor, analyze, and evaluate KPIs, metrics, and other process performance critical data to ensure the process area is meeting its performance targets. Identifies trends and other factors adversely affecting performance. Ensure enterprise-wide Technical and Quality processes and procedures, as well as documented DLMS business rules are adhered to. Assist DLA Technical and Quality end users by providing guidance for interpreting and applying DLA enterprise- wide processes and procedures. Conduct or participate as, a senior analyst, detailed program reviews that involve evaluating, advising on, and improving the effectiveness of a broad range of supply chain programs. Identifies EBS process that could benefit from automation and determines the need for an RFC or service ticket. Prepare detailed written reports containing concise findings and innovative recommendations for improving process and policy effectiveness, enhancing end-user training, or improving system performance. Conduct Internal Control Reviews (ICRs) in accordance with ODS requirements, to include in-depth analysis and documentation of the review.

Requirements

• Must be a U.S. citizen
• Tour of Duty: Flexible
• Security Requirements: Non-Critical Sensitive
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: Yes
• This position and any future selections from this announcement may be used to fill various shifts located within DLA Troop Support in Philadelphia, PA.
• Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info.
• Reviewing internal quality functions and provides objective evaluations to a vendor in regards to the quality systems.
• Delivering training to employees/individuals and define training needs for a Technical QA program.

Qualifications

To qualify for a Technical and Quality Analyst, your resume and supporting documentation must support: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To quality at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off-closing date of the announcement. Creditable specialized experience includes: Interpreting full range of principles, concepts, and methodologies related to one or more Technical and Quality solutions. Analyzing techniques and evaluating methods to investigate and research issues which lead to the development of effective and efficient Technical and Quality Solutions. Communicating large or small teams to identify and resolve Technical and Quality process issues or problems. Reviewing internal quality functions and provides objective evaluations to a vendor in regards to the quality systems, Delivering training to employees/individuals and define training needs for a Technical Quality Assurance program. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Contacts

• Address DLA Troop Support 700 Robbins Avenue Philadelphia, PA 19111 US
• Name: ALLYSON MCMULLIN
• Phone: (717) 770-4104
• Email: [email protected]