This position is located in the Headquarters (HQ), Defense Commissary Agency (DECA). Responsible for investigations to include the receipt and evaluation of complaints; allegations of injustices; conditions detrimental to the operation of the commissary system; fraud, waste, and abuse (FWA); gross mismanagement, serious security violations, and loss prevention.

Duties

Processes and monitors a full caseload of investigation cases, self-assigned for follow-up and closure. Prepares reports of inquiry and investigation involving complex and sensitive matters, when appropriate. Conducts inquiries and investigations involving complex and or sensitive matters, and responds to requests for assistance, complaints, and allegations of injustices when established means of redress are unavailable. Develops, initiates. revises, and maintains the investigations and loss prevention operational procedures to ensure mission credibility and integrity, and to ensure the safeguarding of sensitive information. Provides oral and written instructions to subordinates concerning operational procedures and takes appropriate corrective action for non-compliance with those procedures. Assigns work to subordinates based on priorities, consideration of the difficulty and requirements of assignments and the capabilities of employees. Read the entire announcement before starting the application process.

Requirements

• Be a U.S. citizen or national.
• Meet minimum age requirement. See Additional Information.
• Males born after 12-31-1959 must be registered with or exempt from Selective Service.
• May be subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
• May be subject to a suitability or fitness determination, as required. New federal employees will be fingerprinted.
• Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
• May be subject to a probationary/trial period.
• Direct deposit of pay is required.
• May be subject to one year supervisory probationary period.
• Frequent travel by military and commercial aircraft or land transportation is required in the performance of officially assigned duties.
• Must maintain a valid driver's license since the position requires operation of a motor vehicle.

Qualifications

You must meet the Office of Personnel Management (OPM) qualifications for series 1810 and additional requirements by the announcement closing date. Your resume must clearly show that you have one (1) year of specialized experience equivalent to the next lower grade. Experience can be under other Federal service pay systems, private sector, or military. Experience: Your resume must clearly show that you have one year of specialized experience equivalent to the GS-12. Examples of Specialized experience: Prepares reports of inquiry and investigation involving complex and sensitive matters. Analyze and evaluate information gathered from investigations to reach a conclusion and make recommendations. Conducts inquiries and investigations involving complex and or sensitive matters. You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Additional Requirements that must be met by the closing date: Physical requirements: The work does not require any special physical effort or demands. Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information. For GS-13: You must have 52 weeks of Federal service at or equivalent to GS-12. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies: Business Trade PracticesFact Finding, Interviewing TechniquesInvestigation principlesMinimum Qualifications GS-13Supervisory/ManagerialWritten Communications Overtime: Occasional Fair Labor Standards Act (FLSA): Exempt Bargaining Unit Status: Not Covered Those retired under CSRS or FERS considered: No. DoD criteria not met. Telework eligible: Yes - as determined by the agency policy Remote work eligible: No

Education

You may not use education to qualify for this position.

Contacts

• Address DECA HQ 1300 Eisenhower Street Fort Gregg-Adams, VA 23801 US
• Name: DeCA HQ Servicing team
• Phone: 614-692-2331
• Email: [email protected]