About the Position: This position is located in the 55th Medical Group at Offutt AFB, NE. This is a Direct Hire Solicitation Salary negotiation may be available for those candidates who are new to Federal service.

Duties

Resolve problems that arise from late appointments, emergencies, or walk-ins. Refer individuals not eligible for or not requiring medical services to other departments or other medical facilities. Perform maintenance of medical records and review maintenance of medical records. Screen and distribute incoming mail and electronic messages to the appropriate staff members. Arrange and schedule medical appointments and determines patient eligibility for services.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirements for Medical Support Assistant: Specialized Experience: One year of specialized experience which includes performing customer service functions in a medical facility setting; scheduling medical appointments; and maintaining medical charts, files or records. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83ER DHA STAND-ALONE MKT-OFFUTT AFB DO NOT USE Bellevue, NE 68123 US
• Name: Army Applicant Help Desk