The incumbent serves as a Management and Program Analyst on the Executive Management Operations (EMO) team for the Office of Mission Support (OMS). The incumbent provides guidance and assistance in matters of management practices and procedures related to office process and management planning/improvement work, administrative and support services, customer service, program and project management, and information and knowledge management.

Duties

Specific duties include: Supports the Supervisory Program Analyst and Executive Management Officer in coordinating office activities within the OMS staff and with other top VBA management officials. Plans and conducts complicated, comprehensive analytical studies of organizations or significant segments of several major management functions to improve organizational structure and efficiency. Reviews correspondence received by OMS via electronic and paper mail. Directs electronic and paper mail to appropriate liaison/subject matter expert in OMS and takes direct action on correspondence as instructed by the Supervisory Program Analyst and/or Executive Management Officer to include congressional inquiries and appointment requests from internal and external stakeholders. Assists in the management, documentation, and tracking of congressional, departmental, and internal inquiries and assignments while utilizing approved and appropriate systems and processes. Collects and analyzes pertinent organizational data and information and develops statistical and narrative data to justify any changes and recommendations. Prepares and presents briefings on programs and projects under their purview. Provides qualitative and quantitative recommendations, information, and results for assigned work. Responsibilities include establishment of workflows, both automated and manual, and development of requirements for automated tracking and reporting means. Effectively manages and coordinates assigned programs, special projects, and/or initiatives within OMS, VBA Central Office (VBACO) and VA Central Office (VACO) and conducts management studies in organizational performance and data analytics. Project results are consistently characterized as timely, accurate, complete, relevant, and are submitted with only minor changes. Ability to organize and lead study teams. Ability to develop and utilize appropriate data collection techniques. Work Schedule: Full time, Monday through Friday, 8 am - 4:30 pm Compressed/Flexible: Not Available. Telework: Available. Virtual: This is not a virtual position. Position Description/PD#: Management & Program Analyst; GS-0343-12 PD# 39664-0 Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not Required.

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:05/23/2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees, former Federal employees applying for reinstatement, or a current federal employee applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment must meet time in grade requirements. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. NOTE: This does not apply to Non-Federal Applicants, or applicants applying for consideration under Non-Competitive Authority (i.e.... "30% or more Disability", VRA, and/or Schedule A). To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. For a GS-12 position you must have served 52 weeks at the GS-11 level. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-12 Grade Level: Specialized Experience: The incumbent must possess a marked degree of analytical ability and a comprehensive understanding of data and administrative reports and statistics, including their content, meaning and use in decision-making. Must be a self-starter and have a marked degree of originality, creativity, and ingenuity. Plans, executes, and manages complex, high visibility, high priority, and multi-faceted projects: Collects, analyzes, and manages pertinent organizational data and information; develops statistical and narrative data to justify changes and recommendations. Project Communication (written proposals, reports, memorandums, training materials, and status briefings). Provides effective workload management for leading project teams, project tracking/reporting, and project execution/close-out (builds strong work relations and partnerships for optimal organizational performance). Use of available systems and resource information systems, MS Suite software systems and analytics to provide milestones, testing, charts, graphs, benchmarks, reports, cost analysis, updates, and briefings for successful program and project completion/closure. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: Position is sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

This job does not have an education qualification requirement.

Contacts

• Address VBA Human Resources Center - Central Office 810 Vermont Ave NW Washington, DC 20420 US
• Name: Jacob Rolon
• Phone: 410-230-4400 X1230
• Email: [email protected]