This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.

Duties

You will plan, organize, and perform work required to ensure proper customer service and compliance with appropriate mandates of the Housing Program. You will receive and process complaints and related investigations concerning residents to leadership. You will process requests for permanent and temporary quarters and review request for accuracy and completeness of data. You will counsel applicants regarding availability, type, size of quarters. You will conduct joint tenant-management walk throughs of quarters to evaluate the cleanliness, maintenance, and habitability of the unit, furnishings, equipment, and facilities. You will prepare draft reports and answers to correspondence, corridnate findings with other team members, and develop recommendations for improvement and/or corrections. You will monitor residents to available quarters, schedules, and conduct inspections. You will monitor maintenance, property management, and service contracts. You will negotiate with both housing residents and management personnel in both public and private sector for problem resolutions.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• This position is eligible for part time, full time or ad-hoc telework at the discretion of management.
• This position may require travel from normal duty station. You must be able to travel on military and commercial aircraft for extended periods of time.
• You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.

Qualifications

Your resume must also demonstrate at least three years of general experience that includes one year of experience equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Providing customer service and practices related to daily business operations; and performing standard housing functions such as receiving and processing complaints from residents and demonstrating knowledge of acceptable work associated with repairs, maintenance and housekeeping. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1100/housing-management-series-1173/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of specialized experience listed in the Qualifications section, applicants may qualify based on education OR equivalent combination of experience and education as follows:

• 4-year course of study leading to a bachelor's degree or
• I have a combination of experience and graduate education as described above that equates to one year of experience. My percentage of the required education plus my percentage of the required experience equal one hundred percent.
  

Contacts

• Address MARINE CORPS BASE PSC Box 20185 Camp Lejeune, NC 28542 US
• Name: Mary Simmerman
• Email: [email protected]