The Lead Pharmacy Technician-Clinical Specialist is a certified pharmacy technician with advanced skills who will provide administrative, clerical, and clinical support to the administration office staff and Clinical Pharmacist Practitioner. Responsibilities will also include a full range of technical support functions related to Pharmacy clinics. The incumbent must be able to communicate orally and in writing in an accurate and concise manner which supports the needs of the service.

Duties

Pharmacy Technician: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Pharmacy-Technician-Career-Flyer.pdf The Lead Pharmacy Technician - Clinical Specialist must be able to communicate orally and in writing in an accurate and concise manner which supports the needs of the service. Assignments consists of evaluation of pharmacy consults to determine appropriate modality and timing of follow up on medication related issues under the guidance of a Clinical Pharmacist Practitioner. Pull data via the electronic health record (EHR) on all new patients who are new to the Patient Aligned Care Team (PACT) and add to excel sheet to complete medication history. Interviews patients (families/caregivers as appropriate), to develop an accurate list of medications, strengths, and dosages the patient has been taking. Document adverse reactions and allergies that the patient reports. Review any patient compliance issues based on the interview and refill history. Document the compiled list in the electronic health record. Add the CPP as an additional cosigner to the medication history note in the EHR. Review all ambulatory care clinics with the appropriate CPP and the Clinical Pharmacy Supervisor to update and restructure as necessary. Acts as a resource person for planning, reviewing, or revising pharmacy policies and/or procedures. Must possess extensive knowledge of all pharmacy computer packages/programs which include but not limited to: Microsoft Windows Programs, Computerized Patient Records Systems (CPRS, GUI, VistA, EHR, etc.), national dashboards, National Drug File. Must have comprehensive knowledge of how these computer packages interact with various disciplines within the organization. Participates in quality assurance, process improvement activities, and performance monitors. Maintain competence by participating in staff development programs. Provide in-service programs for appropriate clinic personnel and pharmacy technicians as assigned. Lead pharmacy technicians perform duties independently, which consist of significant scope and complexity and will assist with technician oversight. Lead pharmacy technicians lead three GS-07 or more pharmacy technicians/employees/staff members, provide direction for daily operations and assume responsibility for integrating and monitoring standard pharmacy policies to maintain continuous workflow and quality within the service. Work Schedule: Monday - Friday, 8:00 am - 4:30 pm, subject to change based on the needs of the facility. Relocation Incentive: Not Authorized. Pay: Competitive salary and regular salary increases. Telework: This position is authorized for telework. VA supports the use of telework to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. Telework eligibility may be discussed during the interview process. Virtual: This is not a virtual position. Functional Statement #: 564-00931-F Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education or Experience: (1) None required. (2) For all grade levels and positions that accept both education and experience to qualify, equivalent combinations of qualifying education and experience that total at least 100% are qualifying. The combined percentage is determined by adding total qualifying experience as a percentage of the experience required for the grade level to the education as a percentage of the education required for the grade level. Certification: For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either: (1) Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT). OR (2) National Healthcareer Association (NHA), Certified Pharmacy Technician (ExCPT). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). GS-8 Grade Determinations: Experience: Candidates must possess one year of experience equivalent to the next lower grade level and demonstrate the KSAs below. Certification. For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either: Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT). OR National Healthcareer Association (NHA), Certified Pharmacy Technician (ExCPT). Knowledge, Skills and Abilities (KSAs): In addition to the experience above, the candidate must demonstrate the following KSAs for all GS-08 assignments and meet any additional KSAs for the assignment, if indicated: Comprehensive knowledge of concepts, principles, methodology and policies in a specialized area or section of pharmacy (such as sterile compounding, controlled substances, automation, clinical pharmacy, contact center, etc.) Note: See Specialized Area.in the Definitions Section. Skill in training and orienting new and existing pharmacy facility employees and students on proper policies and procedures. Ability to evaluate, analyze and coordinate workflow and work activities within a specialized area or section of the pharmacy. References: VA HANDBOOK 5005/159, PART II, APPENDIX G-28, November 07, 2023 The full performance level of this vacancy is GS-8. Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position. May require standing, lifting, carrying, sitting, stooping, bending, pulling, and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Fayetteville AR VA Medical Center 1100 North College Avenue Fayetteville, AR 72703 US
• Name: Bobbi Belcher
• Phone: 210-875-6326
• Email: [email protected]