This National Guard position is for a IT SPECIALIST (CUSTOMER SUPPORT) (TITLE 32), Position Description Number D2525P01 and is part of the OR DCSIM, National Guard.

Duties

IT SPECIALIST (CUSTOMER SUPPORT) (TITLE 32), GS-2210-7/9

Requirements

• National Guard Membership is required.
• Males born after 31 December 1959 must be registered for Selective Service.
• Participation in direct deposit is mandatory.
• U.S. citizenship is required.
• This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
• The duties of this job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.
• Must be able to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
• May occasionally be required to work other than normal duty hours; shift work and/or overtime may be required.
• Federal employment suitability required and determined by a background investigation before appointment to position.
• May be required to successfully complete a probationary period.
• Must have a valid driver's license.
• Must obtain and maintain a minimum of SECRET clearance. However, TOP SECRET (TS) security clearance with eligibility for access to Sensitive Compartmented Information (SCI) may be required.
• Compatible Military AFSC Assignments: NA (Open to all)
• Compatible Military MOS Assignments: NA (Open to all)
• Military Grades: Enlisted Members only
• Military Rank: Minimum E-1; Maximum E-6
• Incumbent must complete appropriate training and obtain required certifications IAW DoDI 8140, DOD 8570.01M or applicable governing document(s) for Cyber workforce as an IA Technician Level II within 6 months of employment.
• Position is designated as OM-STS-001 within the Defense Cybersecurity Workforce as guided by NIST SP 800-181, National Initiative for Cybersecurity Education, Cybersecurity Workforce Framework. Which establishes the TSKAs expected of this position.

Qualifications

Areas of Consideration: Area 1 - Current permanent or indefinite Title 32 Technicians of the Oregon Air or Army National Guard. Area 2 - Current permanent or indefinite Title 5 Employees of the Oregon Air or Army National Guard. Area 3 - Current service members in the Oregon Air or Army National Guard. GENERAL and SPECIALIZED EXPERIENCE QUALIFICATION REQUIREMENTS: Must have 1-year specialized experience equivalent to at least the next lower grade. In addition to the OPM IORs (Alternative A) specialized experience examples, specialized experience includes experience, education, or training receiving, maintaining, and issuing data storage media for computer operations. Experience in scheduling the use of computer time for program processing. Experience collecting and sequentially staging input media with associated program instructions for processing. Experience in at least one programming language. Translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language. Experience interviewing subject-matter personnel to get facts regarding work processes and synthesizing the resulting data into charts showing information flow. Experience in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency.

Education

To qualify off of education alone you must meet the following requirements:

GS-7; full year of graduate level education or superior academic achievement
GS-9; master's degree or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree

Undergraduate and Graduation Education
Major study--computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field.


If you are using education to qualify for this position, you must provide transcripts or other documentation to support your Educational claims.

Contacts

• Address OR DCSIM 1776 Militia Way SE Salem, OR 97301 US
• Name: Emma Prosser
• Phone: (971) 355-3308
• Email: [email protected]