Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov

Duties

WHAT IS THE TS - TAXPAYER SERVICES DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Taxpayer Services, Operation Support. The following are the duties of this position at the full working level. Develops social economic and social psychology studies, using social science methods, to identify behavioral segments and profiles of taxpayer behavior. Performs a wide variety of duties involving social economics and social psychology to determine conclusions. Assumes technical responsibility for various phases of initiation, formulation, planning, execution, and control of major social psychology and social economic studies or continuous projects to recognize and evaluate significant and critical factors, to solve complex problems and to draw rational inferences based on research findings. Develops, analyzes, and presents social science information statistically, recognizing and adopting new techniques to fit the needs of research projects and prepares comprehensive reports necessary for the successful completion of assignments. Applies social economic and social psychology methods to tax administration research, including tax compliance. Such methods include social marketing, social norms marketing, anthropological marketing, and metaphor marketing. This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: BASIC REQUIREMENT FOR ALL GRADES/IOR (Individual Occupational Requirement): To be minimally qualified for this position at any grade level you must met the basic requirements. You must have a degree at an accredited college or university in behavioral or social science, or related disciplines appropriate to the position, OR Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field, OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: SPECIALIZED EXPERIENCE: GS-09 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Knowledge of standard methods and principles of social economics and social psychology and their application to tax return statistics, and related research projects. Experience using basic knowledge of social economic and social psychology research and study design and administration processes from the planning and formulation of concepts through specification and analysis of output to the presentation of conclusions and control of the studies. Experience using knowledge of standard statistical principles and practices sufficient to perform developmental assignments. Experience should include assisting in performing social psychology, and social economics research, and interpreting pertinent information and transforming research into statistical and tax literature for data and social psychology research methodology. Experience using knowledge of oriented computer programming languages and statistical software packages. OR EDUCATION: You may substitute education for specialized experience as follows: a master's or equivalent graduate degree in behavioral or social science; or related disciplines appropriate to the position. OR Two (2) full years of progressively higher-level graduate education leading to a master's or equivalent graduate degree in behavioral or social science; or related disciplines appropriate to the position. OR COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. SPECIALIZED EXPERIENCE: GS-11 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Practical knowledge of technical methods and principles of social psychology and social economics in order to apply these methods, principles, and applications to research projects. Experience applying scientific methods, some methods include: structured and unstructured interviewing techniques, focus groups, social surveys, social psychological studies, behavioral analyses, ethnographic designs, and participant observation. Experience using knowledge of statistical principles and practices on social psychology and social economic research procedures and techniques to research, develop, analyze and present statistical information. Experience using knowledge of oriented computer programming languages and statistical software packages to provide research products and develop tables and graphical materials. Experience resolving a variety of conventional problems, questions, or situations and assistance in providing research conclusions. OR EDUCATION: You may substitute education for specialized experience as follows: a Ph.D. or equivalent doctoral degree in behavioral or social science; or related disciplines appropriate to the position. OR Three (3) full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree in behavioral or social science; or related disciplines appropriate to the position. OR COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. SPECIALIZED EXPERIENCE: GS-12 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Professional knowledge of the methods and principles of social economic and social psychology to apply current application to tax return statistics and related research projects. Experience gathering factual information to recognize and evaluate significant and numerous factors, solve limited complex problems within the assigned area, draw rational social economic statistical conclusions and prepare comprehensive reports. Experience using thorough knowledge of social economic and social psychology research and study design and administration processes from the formulation of concepts through specification and analysis of output to the presentation of conclusions. In addition, your experience must demonstrate technical responsibility for various phases of initiation, formulation, planning, execution, and control of major social science studies or continuous projects. Experience reviewing technical papers, articles, and other reports that use social science data for technical accuracy and proper application of social science methods and statistical analysis and resolving limited complex social science problems or errors. Experience applying social science methods to tax administration research, including tax compliance. Some methods include social marketing, social norms marketing, anthropological marketing, and metaphor marketing. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address TS - Operation Support 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748