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Duties

WHAT IS THE TS - TAXPAYER SERVICES DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Taxpayer Services, Operation Support. The following are the duties of this position at the full working level: Develops social economic and social psychology studies, using social science methods, to identify behavioral segments and profiles of taxpayer behavior. Performs a wide variety of duties involving social economics and social psychology to determine conclusions. Assumes technical responsibility for various phases of initiation, formulation, planning, execution, and control of major social psychology and social economic studies or continuous projects to recognize and evaluate significant and critical factors, to solve complex problems and to draw rational inferences based on research findings. Develops, analyzes, and presents social science information statistically, recognizing and adopting new techniques to fit the needs of research projects and prepares comprehensive reports necessary for the successful completion of assignments. Applies social economic and social psychology methods to tax administration research, including tax compliance. Such methods include social marketing, social norms marketing, anthropological marketing, and metaphor marketing. This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: BASIC REQUIREMENT FOR ALL GRADES/IOR (Individual Occupational Requirement): To be minimally qualified for this position at any grade level you must met the basic requirements. You must have a degree at an accredited college or university in behavioral or social science, or related disciplines appropriate to the position, OR Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field, OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: BASIC REQUIREMENT - GS-05: To be minimally qualified for this position at the GS-05 level you must meet one of the following basic requirements: A bachelor's degree at an accredited college or university in behavioral or social science; or related disciplines appropriate to the position, OR A combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field, OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. SPECIALIZED EXPERIENCE - GS-07: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 level in the Federal Service. Examples of specialized experience includes: Experience that demonstrates the use of standard methods and principles of social economics and social psychology and their application to tax return statistics, and related research projects. Experience using basic social economic and social psychology research and study design and administration processes from the formulation of concepts through specification and analysis of output to the presentation of conclusions. Experience assisting with reporting on social science projects, data and findings and assisting with creating presentation graphics displaying social science data and findings. Experience using basic standard statistical principles and practices sufficient to perform developmental assignments. Experience using basic computer programming languages and statistical software packages. OR EDUCATION: You may qualify based on education as follows: One (1) year of graduate level education at an accredited college or university in behavioral or social science; or related disciplines appropriate to the position, OR Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last two years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in your major field of study or those courses in your major completed in the last two years of study, or rank in the upper one third of your class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. OR COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. SPECIALIZED EXPERIENCE - GS-09: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 level in the Federal Service. Examples of specialized experience includes: Experience demonstrating the use of standard methods and principles of social economics and social psychology and their application to tax return statistics and related research projects. Experience using basic social economic and social psychology research and study design and administration processes from the planning and formulation of concepts through specification and analysis of output to the presentation of conclusions and control of the studies. Experience using basic standard statistical principles and practices sufficient to perform developmental assignments. Experience should include assisting in performing social psychology, and social economics research, and interpreting pertinent information and transforming research into statistical and tax literature for data and social psychology research methodology. Experience entering social science data into databases; assisting with statistical analysis of social science or business data; Experience using basic computer programming languages and statistical software packages. OR EDUCATION: You may qualify based on education as follows: A master's or equivalent graduate degree in behavioral or social science; or related disciplines appropriate to the position, OR Two (2) full years of progressively higher-level graduate education leading to a master's or equivalent graduate degree in behavioral or social science; or related disciplines appropriate to the position. OR COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. SPECIALIZED EXPERIENCE - GS-11: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 level in the Federal Service. Examples of specialized experience includes: Experience demonstrating the use of practical technical methods and principles of social psychology and social economics in order to apply these methods, principles, and applications to research projects. Experience applying scientific methods, some methods include: structured and unstructured interviewing techniques, focus groups, social surveys, social psychological studies, behavioral analyses, ethnographic designs, and participant observation. Experience using statistical principles and practices on social psychology and social economic research procedures and techniques to research, develop, analyze and report results (orally and / or in writing) on social science or business assessments. Experience using computer programming languages and statistical software packages to provide research products and develop tables and graphical materials. Experience resolving a variety of conventional problems, questions, or situations and assistance in providing research conclusions. OR EDUCATION: You may qualify based on education as follows: A Ph.D. or equivalent doctoral degree in behavioral or social science; or related disciplines appropriate to the position, OR Three (3) full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree in behavioral or social science; or related disciplines appropriate to the position. OR COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. Qualifications for GS-0101-12 continues on Additional Information. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address TS - Operation Support 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748
• Email: [email protected]