This position is in the Shared Services Directorate, Office of Small and Disadvantaged Business Utilization (OSDBU), Office of the Secretary of Veterans Affairs (VA). The Program Specialist Management and Program Assistants of this position serves as Small Business Administration (SBA) primary contact to confirm applicants' Veteran status in connection with seeking certification as a Veteran-Owned Small Business (VOSB) or Service Disabled Veteran-Owned Small Business (SDVOSB).

Duties

Interpreting laws, regulations, or procedures to analyze evidence to make recommendations regarding an individual’s Veteran status. Communicates effectively by phone and email to establish and maintain effective working relationships with VA, SBA, and other federal entities to resolve problems related to verifying a customer’s status as a Veteran. Monitor and review past and present forecasted program requirements to identify trends, discrepancies, and problems relating to the throughput and volume of manual remediation needed to verify customers’ Veteran status. Clerical work that involves utilizing various VA, Department of Defense databases, and other government sources of official information to provide feedback to the SBA regarding a customer’s status as a Veteran.

Requirements

• You must be a U.S. citizen to apply for this job
• Selectees are subject to a background/suitability investigation
• Selective Service registration is required for males born after 12/31/1959
• A probationary period may be required for employees and supervisors

Qualifications

Specialized Experience: To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here. To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) Analyzing a variety of reports to ensure quality of processing; (2) Maintaining professional relationships with federal entities; (3) Prepare correspondence for higher management (4) Interpreting laws, and procedures to analyze evidence to make recommendations.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.


Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for federal employment. You can verify your education here. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address Office of the Secretary 810 Vermont Ave Washington, DC 20420 US
• Name: Angela Varner
• Phone: 3135967200
• Email: [email protected]