This position is located in the Small Business Administration, Little Rock Commercial Loan Service Center in Little Rock, AR. Serves as a Loan Servicing Assistant in a center, and performs servicing, liquidation, purchasing and post-servicing support functions in support of Loan Specialists in the Center.

Duties

Provides support to Supervisory Loan Specialists (SLS) and LS by completing less complicated actions as directed, on loans being serviced or liquidated by SBA, as well as recommending the purchase of less complex SBA 7(a) loans, such as SBA Express and/or 7(a) small loans. Reviews financial condition of SBA and bank-serviced loans which are, or are considered, potential problems. Brings to the attention of the Supervisory Loan Specialist (SLS) or Loan Specialist (LS) any adverse change in financial condition or any serious violation of loan agreement and follows up with borrower or Lender on any serious violations noted as directed, using standard agency responses. For liquidation/purchasing or PSA assignments, logs incoming requests, which includes but not limited to demands for guaranty purchase, and recoding the files to liquidation status. Makes a written CHRON or CLCS entry for each contact, describing results, listing amounts collected, and furnishing information obtained about borrower's financial status for use by a loan specialist if credit decisions are needed. Responds to oral and written requests from Lenders and borrowers and other financial institutions concerning loan information, such as payment amounts, interest rates, loan balances, and terms and conditions.

Requirements

• You must be a U.S. Citizen
• You must successfully complete a background investigation.
• You may be required to serve a one-year probationary period.
• This is not a drug testing designated position (TDP).
• This is a bargaining unit position with AFGE Local 228.

Qualifications

GS-7: One year of specialized experience equivalent to the GS-6 level in the Federal service (gained in the public or private sector) that includes performing reviews for financial institutions and/or a variety of financing enterprises to assist in the processing, servicing and/or liquidation of commercial/business loans, including experience ascertaining the completeness and appropriateness of a requested action/change to the loan. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: General Business and Industry Series, 1101 Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled All qualification requirements must be met by 11:59 pm (Eastern Time) on 05/09/2024.

Education

Education may not be substituted for experience for this position.

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.

Contacts

• Address Little Rock Commercial Loan Service Center 2120 Riverfront Drive Suite 100 Little Rock, AR 72202 US
• Name: Aquila Bernard
• Email: [email protected]