This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Veterans Integrated Service Network (VISN 7), Ralph H. Johnson VA Medical Center, Health Administration Service, Charleston, SC. Ralph H. Johnson VA Medical Center (PVAMC) is a 97-bed tertiary care facility with a 20 resident Community Living Center (CLC) and six Community Based Outpatient Clinics (CBOC). RHJ VAMC is affiliated with the Medical University of South Carolina (MUSC).

Duties

The incumbent will work with local public transit and planning agencies to develop transportation solutions as part of the VHA Beneficiary Travel and Veterans Transportation Services programs. A mobility manager's focus is on the movement of people rather than vehicles and on the entire trip, not just one mode or another. The incumbent reports directly to the Assistant Chief, Health Administration Service (HAS). Staffing within the Veteran Transportation Service includes Transportation Assistants and Motor Vehicle Operators. The incumbent supervises all staff assigned to the Veteran Transportation Service and Beneficiary Travel programs. Duties include but may not be limited to the following: Manage the Beneficiary Travel/Veteran Transportation Program (VTP) and services provided at the VAMC by planning, developing, evaluating, marketing, and directing administrative activities in multiple programs related to the transportation systems for metropolitan as well as rural/remote beneficiaries eligible for travel. Develop, analyze, evaluate, advise on, or improve the effectiveness of work methods and procedures, manpower utilization, distribution of work assignments, delegation of authority, management controls, information and documentation systems, and similar functions of management. Assure efficiency and customer satisfaction, including scheduling of activities, daily monitoring of the operations of the programs, measuring outcome of services provided by reviewing and analyzing data, routinely reviewing beneficiary travel reports generated by the Corporate Data Warehouse (CDW)/ Behavior Audit system, making recommendations for improved transportation efficiencies and effectiveness, reviewing patient satisfaction surveys, performance measures and operational costs. Perform and coordinate personnel actions, maintain personnel-related records such as performance ratings, position descriptions, awards, and proficiencies for Veterans Transportation Program staff. Manage the VAMC transportation budget, analyze organizational budgets, and provide information and recommendations to Chief, HAS, Associate Director, Chief Financial Officer, and CBO VTS Program Staff, as appropriate, including critical budget areas and all Beneficiary Transportation program matters. Work Schedule: Monday - Friday, 7:00am-3:30pm Telework: Not available. Virtual: This is not a virtual position. Position Description/PD#:Supervisory Mobility Transportation Specialist /PD07711ORelocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experiences include: Coordinating with local contract transportation providers surrounding the medical center to improve overall mobility for Veterans; Working with local public transit and planning agencies to develop transportation solutions as part of the VHA Beneficiary Travel and Veterans Transportation Services programs; AND Managing the Beneficiary Travel/Veteran Transportation Program (VTP) and services provided at the VAMC. OR Education Substitution: Applicants may substitute education for the required experience. To qualify based on education in lieu of specialized experience, you must possess 3 years of progressively higher level education leading to a Ph.D or equivalent doctorate degree. NOTE: Your must submit a copy of your transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-11, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11. You will be rated on the following Competencies for this position: AccountabilityAdministration and ManagementAnalysis and Problem SolvingAnalytical ThinkingCommunicationsSystems Thinking Physical Requirements: See VA Directive and Handbook 5019. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Ralph H Johnson Department of Veterans Affairs Medical Center 109 Bee Street Charleston, SC 29401 US
• Name: LaWanda Pompey
• Phone: 404-321-6111
• Email: [email protected]