About the Position: This position will be located at Madigan Army Medical Center - MAMC, JBLM, Tacoma, WA This is a Direct Hire Solicitation

Duties

Serve as a senior System Administrator with operational focus on the operations and maintenance of the clinical servers and automated support systems, capabilities of automatic data processing (ADP) equipment, and software. Monitor the automated server systems to include troubleshooting, problem solving, upgrading, and debugging. Implementation of upgrades and change packages to the server systems, ensuring timely output consistent with regulatory requirements. Load and maintain manufacturer-supplied software on multiple central processing unit (CPU) throughout the command. Plan for and install original or new release of server operating systems (OS) software. Analyze special hardware such as Storage Area Network (SAN), Network Access Storage (NAS), Backup Units, Firewall, hubs, switches, and all other equipment that has interface with the server Infostructure. Work with functional representatives to identify work processes and technical requirements, ensuring that all customer conditions are met to produce a functional and desired information technology product. Make system and/or program changes as required, to add additional data, delete obsolete data, and/or ensure computer system alignment with current functional requirements.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
• Incumbent must meet certification requirements of DoD 8570.01-M within 6 months of employment.
• Information Assurance (IA) Level II certified or re-certified within six months of being assigned.
• May require rotating shifts.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for IT Specialist (System Administration): Applicants must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: Specialized Experience: One year of specialized experience which includes providing customer support on installing software/hardware on computers and/or servers; troubleshooting or repairing information technology systems and related components. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Education

No Substitution of education is allowed.

Contacts

• Address JT-DHA-DD83DE DHA PUGET SOUND MKT-MADIGAN DO NOT MAIL Joint Base Lewis McChord, WA 98431 US
• Name: Army Applicant Help Desk