Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Duties

This Program Analyst position is located Operations Support (OS), Enrollment Services Vetting Programs (ESVP), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Identifies and proposes technically sound and administratively compliant solutions to a range of recurring issues requiring considerable judgment to ensure that recommendations and approaches best meet TSA operational needs. Contributes to the development of long range strategic and short range tactical organizational goals, objectives and resource requirements. Uses automated systems and database to compile and analyze statistical and narrative data; identifies trends and isolates areas of concern. Develops options and alternatives to build on positive trends and mitigate negative ones; makes recommendations to prevent potential problems and bottlenecks. Assists senior personnel with extensive or complex research projects. May recommend unprecedented interpretations of guidance consistent with mission requirements and compliance with underlying statutes and exercises some discretion in advocating specific courses of action. Responds to inquiries from internal and external stakeholders, and serves as a technical specialist for operational aspects of assigned program(s). Assists with developing standard TSA responses to recurring questions and issue, and general informational materials; supports dissemination of coordinated and consistent messages using a variety of methods and media platforms. Develops and provides formal and informal presentations and briefings on program operations and activities for variety of audiences, including senior management and external stakeholders.

Requirements

Qualifications

To qualify for the SV-G Pay Band (equivalent to GS-11), you must have one year of specialized experience at the SV-F or GS-9 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Such Specialized Experience defined as: - Familiarity with an organization's mission, substantive programs and activities, and the inter- relationships among programs; and) - Present oral communications delivering clear and convincing presentations to individuals or groups and facilitate an open exchange of ideas and communication. OR Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related To qualify for the SV-H Pay Band (equivalent to GS-12), you must have one year of specialized experience at the SV-G or GS-11 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience defined as: - Promote an organization's mission, substantive programs and activities, and the inter- relationships among programs; and) - Utilize standard and specialized information management system(s), databases, and computer applications to support data collection, analysis, and reporting; and) - Generate written communications to develop presentations, create policy guidance and SOPs, and write materials for online resources to document program procedures clearly. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Resumes must include the following: Narrative description of duties with start and end dates (including the month and year) for work experience. State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week. Performance level (i.e. band or grade) Utilizing the USAJOBS Resume Builder and completing all available fields is strongly encouraged. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

Education

For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses from an accredited college or university, which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. The information must be provided with the application by the closing date of the announcement. If selected, the applicant must supply a transcript or certification of degree.

Contacts

• Address OS - Enrollment Services and Vetting Program 6595 Springfield Center Dr Springfield, VA 22150 US
• Name: HC ServeU Customer Care
• Email: [email protected]