Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: The Fort McCoy Directorate of Public Works (DPW) provides support to units and organizations located on Fort McCoy property. The DPW maintains the installation infrastructure and environment.

Duties

Serve as the focal point for work requests for the Garrison and all installation tenants. Performing a variety of clerical, administrative, budget and associated typing/automation duties relative to processing and managing work request information. Utilize standard office applications and web based information systems, primarily in the General Fund Enterprise Business System (GFEBS) and Integrated Facilities System (IFS). As the first point of contact, the incumbent is responsible for providing courteous and timely customer service to the various customers serviced by the Directorate of Public Works (DPW).

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• In this position, a qualified typist is required.
• Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
• Incumbent is subject to occasional weekend work.
• Incumbent will be required to carry a cell phone.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes providing excellent customer service to internal and external customers by phone, in writing, in person and by email; working well in a team environment by helping meet deadlines and objectives for overall organizational mission requirements; entering and reviewing data in computer programs such as General Fund Enterprise Business System (GFEBS); preparing reports and correspondence using computer generated systems; or responding to a variety of work order requests from all supported customers. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). You will be evaluated on the basis of your level of competency in the following areas: Conscientiousness Interpersonal Skills Self-Management Teamwork

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address DE-APF-W0XYAA US ARMY GARRISON FORT MCCOY DO NOT MAIL Fort McCoy, WI 54656 US
• Name: Army Applicant Help Desk