About the Position: The incumbent serves as a Transition case manager in the HQDA Casualty and Mortuary Affairs Branch (24 hour, 7 days a week facility) by providing direct execution of tracking of active duty casualties. Incumbent receives, reviews and validates casualty action on all Army soldiers Active Duty, DA civilian employees that are deployed or on temporary duty orders and deployed Army contractors.

Duties

Serves as a case manager in the HQDA Casualty and Mortuary Affairs Branch by providing direct execution of tracking of active duty casualties. Receives, reviews and validates casualty reports on all Army soldiers (Active Duty, Separated, Retired), DA civilian employees. Incumbent must record/journalize all details about the case into Defense Casualty Information Processing System (DCIPS). Routinely provides pertinent casualty and/or incident information to team leaders and/or supervisors. Conducts research and analysis on a variety of subjects as directed by the Chief, CMAB and other staff officers.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Incumbent subject to a One-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
• Incumbent may be required to perform occasional Temporary Duty Travel (10%).
• The incumbent will work primarily Monday – Friday.
• Must be able to obtain and maintain a Secret security clearance.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. GS-09 Specialized Experience: One year of specialized experience which includes 1) Utilizing automated personnel systems to process all Active Army and Army Reserve casualty reports. 2) Providing guidance to Fallen Soldiers' Family members on casualty procedures SGLI/FSGLI certification process. AND 3) Researching all reports of deceased Soldiers to process SGLI/FSGLI claims for Soldiers and Family members. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07). Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07). GS-09 Specialized Experience: One year of specialized experience which includes 1) Providing technical guidance to internal and external staff personnel and supported civilian population in support of the Army Casualty mission applicable benefits and entitlements. 2) Verifying personnel information through various HR Information Systems to include, but not limited to, the Integrated Personnel and Pay System-Army (IPPS-A), the Defense Casualty Information Processing System (DCIPS), and the Servicemembers Group Life Insurance (SGLI) Online Enrollment System (SOES). 3) Utilizing information from the assigned Next of Kin (NOK), Casualty Assistance Officers (CAOs) and the assigned Casualty Assistance Centers (CACs) to construct, review and assemble accurate and timely tracking mechanisms AND 4) Serving as a liaison and subject matter expert with multiple casualty community stakeholders of the Casualty process and other supporting state and federal agencies to help ensure that applicable benefits, entitlements, and services are disbursed and provided to eligible beneficiaries. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09). Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Education

Education GS-09:
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Business Management, Business Administration, Resource Management or Human Resources Management.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.

Education GS-11:
Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position,such as: Business Management, Business Administration, Resource Management or Human Resources Management..
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address HT-W6ED27 US ARMY HUMAN RESOURCES COMMAND DO NOT MAIL Fort Knox, KY 40122 US
• Name: Army Applicant Help Desk