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Are you looking for a PUBLIC SAFETY DISPATCHER (OFFICE AUTOMATION)? We suggest you consider a direct vacancy at Army Installation Management Command in Fort Belvoir. The page displays the terms, salary level, and employer contacts Army Installation Management Command person

Job opening: PUBLIC SAFETY DISPATCHER (OFFICE AUTOMATION)

Salary: $55 924 - 72 703 per year
Published at: Apr 18 2024
Employment Type: Full-time
Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: Fort Belvoir is located in Fairfax County, VA along the Potomac River. Nearby places of interest include the National Capital, Old Town Alexandria, and riverfront restaurants and boutiques.

Duties

Responsible for the receipt and effective evaluation of 9-1-1 emergency calls to determine the problem and nature of the call. Dispatch a variety of emergency response units to notify police, fire department staff, and other agencies concerning incidents when needed. Conduct and provide system reports regarding access of all critical facilities. Verify the location, call back number for the incident, and determine the patient's chief complaint, age, level of consciousness and breathing status. Provide emergency medical dispatching assistance to callers with medical emergencies.

Requirements

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Obtain and maintain within 6 months of employment DoD Telecommunicator I and II certification (or equivalent).
  • This position is subject to a pre-employment screening, and random testing thereafter, to include testing based on reasonable suspicion and testing due to direct involvement with an on-duty accident.
  • Obtain and maintain within 6 months of employment DoD Hazmat Awareness and Operations certification.
  • Obtain and maintain within 6 months of employment certification in Basic Life Support CPR.
  • Obtain and maintain within 6 months of employment certification in Virginia Criminal Information Network (VCIN), National Law Enforcement Telecommunications System (NLETS) and National Crime Information Center (NCIC) certification.
  • Obtain and maintain within 6 months of employment certification in Advance Fire Services Dispatching, Advance Police Services dispatching, Non-emergency Call Handling, Domestic Violence Intervention, and Suicide Intervention.
  • Obtain and maintain within 12 months of employment certification in Emergency Police Dispatch.
  • Obtain and maintain within 12 months of employment certification in Emergency Fire Dispatch.
  • Obtain and maintain within 12 months of employment certification in Emergency Medical Dispatch.
  • The incumbent must maintain an overall compliance score in the performance of duties of 90 percent, or better, as reviewed by the Advanced Quality Assurance (AQUA) software.
  • Work requires up to 12-hour rotating shifts which includes days, nights, weekends and holidays.
  • Incumbent is required to work (weather essential) regardless of weather conditions, Terrorist Force Protection Condition (TFPCON) or installation closure and to report to the duty station at the regularly scheduled time.
  • Subject to call back, on-call, and mandatory overtime as the mission requires.
  • This position may require the employee to wear a uniform.
  • This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.
  • TDY travel is occasionally required.
  • Obtain and maintain within 6 months of employment certification in 9-1-1 Liability, Hazmat Preparedness for Dispatchers, and Advance Public Safety Dispatching.
  • The incumbent is responsible for attaining continuing dispatch education (CDE) requirements through in-service training that is offered locally.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes work that involves answering emergency calls for Fire, Medical, and Law Enforcement by telephone, radio system or computer-aided dispatch system. Knowledge of law enforcement and fire service terminology, techniques and procedures to dispatch appropriate equipment and apparatus to emergency situations, prioritizing incoming emergency and non-emergency calls, and providing instructions concerning emergency actions such as first aid. Ability to operate various computer and communication equipment simultaneously. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute on a 5 minute sample with three or fewer errors. You will be evaluated on the basis of your level of competency in the following areas: Customer Service (Clerical/Technical)Information Technology ApplicationManages and Organizes InformationOral Communication

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone --- no substitution of education for experience is permitted.

Contacts

  • Address AS-APF-W4VNAA US ARMY FT BELVOIR DO NOT MAIL Fort Belvoir, VA 22060 US
  • Name: Army Applicant Help Desk

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