NIST works with industry and science to advance innovation and improve quality of life. We're looking for a Supervisory IT Specialist (Network Services) to join our team! This notice is issued under direct-hire authority to recruit new talent to occupations for which NIST has a severe shortage of candidates.

Duties

The National Institute of Standards and Technology is seeking a Supervisory IT Specialist (Network) to be a team supervisor and senior administrator of the Enterprise Voice Over IP service. Come work in an energetic, lively, and collegial atmosphere on a wide range of complex, fast-paced, challenging matters. Responsibilities: - Team Lead for NIST Enterprise VOIP services - Serves as lead network engineer for the VoIP network supporting NIST collaboration solutions - Deploy and upgrade Cisco devices. - Troubleshoot Cisco Cube, AVG, CUCM, UCM and CER - Troubleshoot IP/multicast audio and Video streams. - Troubleshoot QOS and Codecs - Monitor network VoIP services and signaling/SIP circuits - Migrate from a PBX to VoIP solution. - Support the NIST Enterprise Network cable plant, switching, routing, wireless, DNS, VoIP, and access control.

Requirements

• U.S. citizenship
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment
• Bargaining Unit Position: No
• Selective Placement Factor: You must possess a current/active CISCO CCNA certificate or higher (CCNP,CCIE). A copy of your certification must be submitted in your application package.

Qualifications

Basic Requirements: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the basic requirements, applicants must have one year (52 weeks) of specialized experience equivalent to at least the GS-12 level (ZP-III at NIST). Specialized experience is defined as experience Leading, managing, designing, configuring, and maintaining projects and services such as Cisco Cube, AVG, CUCM, UCM and CER network equipment, Voice SIP/Signaling circuits and protocols. Selective Placement Factor: In addition to the above requirements, all applicants must possess a current/active CISCO CCNA certificate or higher (CCNP,CCIE). A copy of your certification must be submitted in your application package. Failure to submit a copy of the certification will result in loss of consideration for the position. Experience refers to paid and unpaid experience, including volunteer work done. We will credit all qualifying volunteer experience in your application. The qualification requirements in this vacancy announcement are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook. Applicant Reconsideration

Education

Qualifications are based upon meeting specialized experience only. Education cannot be used to qualify for this position.

Contacts

• Address Information Technology Security and Networking Division 100 Bureau Drive Gaithersburg, MD 20899 US
• Name: Evelyn Carter-Hopkins
• Email: [email protected]