Position is located within the Indian Health services (IHS), Navajo Region Human Resources, located at the Navajo Area IHS, Office of Human Resources In St. Michaels, AZ. The purpose of this position is to serve as Human Resources (HR) Specialist by performing HR Information systems support, provide technical support on system operations, hardware, software upgrades, problem shooting and resolution, security, user training and technical support to a wide variety of HR applications and programs.

Duties

Responsible for monitoring and optimizing day-to-day HR system operations regionally and with remote HR field sites, working with DHHS/IHS/Contractor Helpdesks and IT staff to resolve operating problems. Develops instructions to implement region-level policy changes that impact IHS-wide HR information systems and IT resource requirements. Serves as a technical support specialist, performing troubleshooting existing systems and databases. In collaboration with IHS initiatives, reviews specific programs or develops new initiatives related to various HR program areas and workforce information systems projects with issues that contain complicating elements, such as new regulatory requirements or management improvement initiatives. Provides HR IT training to end-users that include HR staff, supervisors, managers and employees.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-12: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-11 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: providing advice and guidance to management officials on a variety of complex HR issues as they relate to automated HR systems, using multiple computer software programs to perform the majority of your daily work tasks, supporting end users with computer software issues, implementing organizational and procedural changes at an area-wide level or beyond. Such experience must incorporate one or more functional specialties of human resources (e.g., personnel management, staffing, security/suitability, classification, employee/labor relations, or benefits) and should demonstrate expert level of Human Resources knowledge required to independently analyze issues, advise senior management, and develop sound recommendations to resolve and/or improve HR systems. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

There are no education requirements.

Contacts

• Address Navajo Area Indian Health Service PO Box 9020 Window Rock, AZ 86515 US
• Name: Irvina Metteba
• Phone: 928-871-1383
• Email: [email protected]