Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as an Information Technology (IT) specialist to analyze, manage, or perform work necessary to provide optimum use of video teleconferencing and audio visual systems by planning, testing and implementing modifications.

Duties

Serve as a senior specialist and focal point for the installation's Video Teleconferencing (VTC) and Audio Visual (AV) systems. Plan, advise, coordinate and accomplish VTC/AV system planning and install projects, in conjunction with contractors, vendors, Air Force units, other support agencies and other team members. Manage Quality Assurance (QA) requirements for contractor delivered operating systems and services. Serve as focal point for all audio/visual equipment.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• The position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Relocation costs or other incentives may be available and considered by the organization.
• This position may require travel.
• This position may require drug testing and the candidate may be subject to passing a drug test upon selection.
• Selectee is expected to be granted with and/or maintain the appropriate security clearance required for the position.
• Selectee may be required to serve a probationary or trial period.
• Direct Deposit: All federal employees are required to have direct deposit.
• The employee may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.
• Work may occasionally require travel away from the normal duty station.
• The employee may be required to travel on military and commercial aircraft.
• Recall to duty may be a requirement of this position.
• Overtime and emergency overtime may be required.
• Required to obtain a secret security clearance.

Qualifications

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series 2210 (Alternative A). Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below. SPECIALIZED EXPERIENCE: Applicants must have at least one year (52 weeks) of specialized experience at the next lower grade GS-11, or equivalent in other pay systems. Examples of specialized experience includes: Using a wide range of operating systems software principles and methods; life cycle management concepts; IT infrastructure, IT security, principles and methods; systems testing and evaluation principles and methods; and troubleshooting procedures to install, configure, test, and implement vendor supplied modifications to existing systems software; develop and evaluate test data to validate program modifications and migrate modifications into production systems; using operating principles and methods and the operating environment to monitor systems performance and consult with applications developers to determine the effect on end user applications resulting from changes to the operating environment; and relating considerations or facets of the work to the overall project, such as evaluating new operating systems and enhancements to existing systems and the potential impact on operational environment. NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-­grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. Due to the use of 120 day rosters, applicants within 120 days of completion of TIG requirements are encouraged to apply. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of VTC/AV systems software principles, practices, and methods; life cycle management techniques within an operating environment, new and emerging information technologies, and security methods and principles. 2. Knowledge of the functionality and operability of the current VTC/AV system environment sufficient to determine requirements and integrate them with overall design and characteristics of VTC/AV systems hardware and software programs and to act as a quality assurance evaluator. 3. Knowledge of IT principles, practices, system analysis concepts and methods to install, configure, test, and implement modifications and to interface hardware and software programs with VTC/AV systems. 4. Knowledge of performance management and measurement methods to monitor systems performance data and make application systems tuning adjustments to optimize performance and correct and prevent problems. 5. Ability to analyze and develop modifications to parts of a system that require significant revisions in the logic or techniques used in the original development. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. PHYSICAL DEMANDS: The work is primarily sedentary with some walking and standing in conjunction with travel to attend meetings and conferences away from the work site. May carry light items such as papers, books, or small computer components. The work does not require any special physical effort. WORK ENVIRONMENT: The work is performed in a typical office setting with visits to various other buildings or offices to support projects. The work environment involves everyday risks or discomforts that require normal safety precautions.

Education

This job does not have an education qualification requirement.

Contacts

• Address Hill AFB 7437 6th Street Bldg 430, Rm 119 Hill AFB, UT 84056 US
• Name: Hill AFB DP2YHA
• Phone: (801) 586-4678
• Email: [email protected]