This position is located in Refugee, Asylum and International Operations, Asylum Division, New Orleans Asylum Office. As a Mission Support Specialist, you will provide technical, administrative, and operational support to leadership and staff, work across organizational lines, and effectively and efficiently carry out the goals and mission of the Agency.

Duties

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity. Serves as a Mission Support Specialist in a variety of administrative areas to include Human Resources, Facilities, Property Management, Travel, Time and Attendance, Recruitment and Staffing Develops, implements, interprets, and advises on administrative policies to improve efficiencies. Exercises flexibility and organizational awareness, and works across directorate lines to successfully carryout Refugee, Asylum and International Operations' mission. Researches and analyzes complex administrative projects and makes sound recommendations supported by comprehensive reports, findings, or briefings utilizing various databases.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 04/25/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 04/25/2024. GS-09: You qualify at the GS-09 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-07 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Assisting in the administration of a program related to emergency management, facilities management, security, property management, records, or human resources; Representing the office with contacts such as vendors and internal offices within the agency that have primary responsibility for procurement, financial, and/or administrative related services; Preparing and deliver studies, reports, and briefings to managers. OR You may substitute successful completion of a Master's or equivalent graduate degree or at least two (2) full years of progressively higher level graduate education leading to such a degree or LL.B or J.D. in a field related to the work of this position. GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-09 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Assisting in the preparation of implementation of administrative policies, procedures, and management processes; Conducting research on administrative projects and provides recommendation to leadership; Applying new legislation, regulations, policies to various administrative programs effectively. OR You may substitute successful completion of a Ph.D. or equivalent doctoral degree or at least three (3) full years of progressively higher level graduate education leading to such a degree or LL.M. in a field related to the work of this position. GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Initiating and drafting operational transactions, correspondences, policy memos consistent with applicable laws, regulations, and labor agreement; Serving as liaison on a complex program requiring research and coordination; Analyzing various administrative programs and provide recommendations for improvement Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 04/25/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

COMBINING QUALIFYING EXPERIENCE AND EDUCATION (at the GS-09 & GS-11 levels only): If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website: General Schedule Qualification Standards. Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job. For verification purposes, the transcript submitted must include your name and educational institution.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]